Irene Boanto

WORK EXPERIENCE 2016 – 2019 – Otres, Cambodia Cocktail bartender Green House Effect Cambodia Seasonal collaborations. Serving costumers. Irene Bonato DATE OF BIRTH: 02/06/1991 Preparing cocktails. Keep equipment clean. 2017 – 2018 – Otres, Cambodia Bar manager Woody`s Welcoming clients. CONTACT Nationality: Italian Gender: Female street- Phnom Penh, Cambodia-(- Coordinating kitchen and bar staff. Create cocktail and food menu. Basic social media page management (Facebook) Preparing cocktails and serve them to costumers. Take orders and deliver food. Ensure a safe and clean working environment. Bookkeeping. Restocking. Accepting and supervising payments. 2015 – 2016 – Trieste, Italy Shelter for refugees and asylum seeker Giovanni Tosto Practical, bureaucratic and psychological support to under eighteen refugees hosted. Data entry. Calendar management including scheduling appointments for individuals and groups. Organize and answer phone calls and e-mails. Translation from English to Italian of interviews and documents. Management of Human Resources and State financing in order to guarantee a regular execution of the activities. Italian lessons to introduce the students to Italian language and culture. 2014 – 2016 – Trieste, Italy Receptionist Ostello Tergeste Seasonal collaborations. Welcoming guests at the front desk. Data entry. Handling daily incoming calls. Receiving, sorting and answering daily mails. Calendar management. Coordinating the cleaning staff. Manage the room assignment. 2012 – 2016 – Trieste, Italy Head waitress La Terrazza Seasonal collaboration. Welcoming and greeting costumers. Management of daily table reservations. Restocking. Bookkeeping. Accepting and supervising payments. Take orders from the clients. Delivering food and beverages to the costumers. Collect complains and make sure the costumers leaves the restaurant pleased with the whole experience. Ensure a clean and safe working environment. 01/2011 – 12/2011 Swimming teacher 2001, Team Sport Academy, Acquamarina Teaching the discipline of swimming from the basics until the completion of each style. Swimming lessons were taught to different ages including children, adults and seniors (5-70 years old) but they were mainly focused on children and especially those with disabilities (12 months - 10 years old). Occasional collaborations with physiotherapists. 2009 – 2011 – Cortina d`Ampezzo, Italy Waitress LP26 Seasonal collaborations. Greeting and welcoming clients. Serving food and beverages. Preparation of the tables. 2007 – 2009 – Cortina d`Ampezzo, Italy Shop assistant Yamamy Spa Assisting clients through the choice and purchase of different items. Understand and satisfy clients needs. Basic bookkeeping. Receiving, processing and organizing deliveries. Restocking. Babysitter different employers Managing children (6months - 10 years old), organize activity and games to keep the busy, help them with their homework. LANGUAGE SKILLS MOTHER TONGUE(S): Italian English Listening C1 Reading C2 Spoken production C2 Spoken interaction C2 Writing C1 Reading A1 Spoken production A1 Spoken interaction A1 Writing A1 Reading A1 Spoken production A1 Spoken interaction A1 Writing A1 Spanish Listening A1 French Listening A1 ORGANISATIONAL SKILLS Organisational skills Good overall organizational skills. Capable to stay focus on different tasks. Good ability in coordinate projects and people. Effective use of time and energy. Ability to boost productivity and prioritize urgent tasks. Basic calendar management skills. Basic bookkeeping skills. COMMUNICATION AND INTERPERSONAL SKILLS Communication and interpersonal skills Excellent communication skills both written and spoken. Flexibility. Fast learner. Excellent capacity of listening, comprehension of problems and solution. Strong sense of responsibility and attachment to work. Capability to accept criticism and notes in order to improve the work flow. Patience. Desire to learn and improve. Excellent ability to work, mediate, live and adapt in multicultural environments. Creativity. Good stress management. JOB-RELATED SKILLS Job-related skills Ability to adapt to different work environments and tasks. Great problem solving capacity. Capability to work individually and in teams. Excellent costumers service. Attention to details. Positive and "can do" attitude. Excellent capacity of empathy and understanding of people needs. Ability to set goals and accomplish them before the established deadline. Basic social media management. EDUCATION AND TRAINING 10/2016 – 11/2016 – Phuket, Thailand EBS Bartending Certificate EBS, European Bartendong School 01/2011 – 04/2011 – Trieste, Italy Swimming Teacher Course FIN, Federazione Italiana Nuoto 01/2009 – 07/2011 – Melbourne, Australia Year 9 certificate for international students program Brighton Secondary College 09/2005 – 07/2010 – Cortina d'Ampezzo, Italy High School Diploma Liceo Scientifico Academy year 2009/2010. Final graduation: 78/100