Ira Jane Paraiso

IRA JANE P. Experienced Digital Marketing Assistant with expertise in Social Media Management and Content Creation. Proactive, hardworking, and highly motivated executive virtual assistant with solid experience in the online marketing industry. PROFESSIONAL EXPERIENCE PROFICIENCIES Digital Marketing Strategies Content Creation and Copywriting Virtual Assistance Online Research Administrative Tasks Social Media Management PART-TIME SOCIAL MEDIA MANAGER Green Home Solutions Jan. 2023 -present Analyze engagement data, identify trends in customer interactions, and plan digital campaigns to build community online. Create random engaging posts for social media pages. TECHNICAL SPECIALIST | EXECUTIVE ASSISTANT Neksjob Philippines Jul. 2022 - Dec. 2022 Primary advocate of the assigned account, delivering outstanding support to the customers and clients of the world’s biggest and most sought-after brands. Speak to customers to quickly get to the root of their problems. Support the roll-out of new applications, identify hardware and software solutions, and provide support in the form of procedural documentation. CUSTOMER SERVICE REPRESENTATIVE MAQ Talent Solutions Inc. Jan 2020 - Jun 2020 Respond promptly to customers' inquiries. Communicate with customers through various channels. Acknowledge and resolve customer complaints. Process orders, forms, applications, and requests. Keep cords of customer interactions, transactions, comments, and complaints. TRAININGS and CERTIFICATES Google Digital Garage Completed the Fundamentals of Digital Marketing Course Aug. 06, 2022 Pro VA General Virtual Assistance Training Completed the Freelance Marketing Training Jul. 09, 2022 EDUCATIONAL BACKGROUND Bachelor of Science in Information Technology, Computer science- Honors: CUM lAUDE (GPA1.29) Proficiency Awardee Academic Achiever USSC's Academic Excellence Awardee Dean's Lister -)