Inyeneobong Benson
Virtual Assistant
Proactive and detail-oriented Virtual Assistant with 3+ years of experience supporting wellness, coaching,
and tech-based businesses. Skilled in social media scheduling, inbox management, Canva design, task
organization, and client communication. Adept at using modern digital tools (Asana, ClickUp, Trello,
WordPress) to streamline operations and keep projects on schedule. Known for reliability, strong written
English, and delivering high-quality administrative support.
KEY SKILLS
Technical Skills
Social Media Management (Scheduling,
Engagement, Analytics)
Email & Inbox Management
WordPress & Elementor Updates
File & Content Uploading (Videos, PDFs,
Course Materials)
Task and Project Management
Tools & Platforms
Canva, Trello, ClickUp, Asana
Google Workspace, Slack, Notion,
Monday.com
ChatGPT, Gemini
Meta Business Suite
WordPress & Elementor
Soft Skills
Strong Communication (Written & Verbal)
Detail-Oriented & Organized
Problem-Solving & Time Management
Fast Learner & Adaptable
Client-focused and Dependable
PROFESSIONAL EXPERIENCE
Butterfly Counseling Services, United States
Nov 2023 - Present
Executive Assistant to Founder
Designed and implemented custom email templates that strengthened brand consistency and boosted
customer engagement rates by 25%.
Managed and optimized the company website, improving content accuracy and user experience, leading
to a 30% increase in site traffic and reduced bounce rate by 15%.
Built and nurtured relationships with community members through active engagement initiatives,
resulting in a 40% growth in community interactions and enhanced brand reputation.
Techy Train Incubator Foundation, Abuja
Jan 2023 - July 2023
Technical Support Team Lead
Segmented and managed email lists to deliver targeted campaigns, improving message relevance and
boosting open rates by 20%.
Provided technical support to website users, ensuring smooth navigation and timely issue resolution.
Addressed and resolved client challenges and complaints promptly, contributing to an 85% customer
satisfaction rating at the end of the bootcamp.
Techy Train Incubator Foundation, Abuja
Jan 2023 - July 2023
Executive Assistant to Founder
Managed and maintained the employer’s social media presence across multiple platforms, ensuring
consistent branding and driving a 35% increase in audience engagement.
Developed and maintained analytics and reporting systems that provided actionable insights, improving
campaign performance and decision-making efficiency by 25%.
Handled WordPress website updates and maintenance to ensure seamless functionality and optimal user
experience.
Responded promptly to customer inquiries, achieving a 90% satisfaction rate through timely
communication and effective issue resolution.
EDUCATION & CERTIFICATIONS
Professional Diploma of the Executive Assistant
Udemy
Certificate of Completion, Data Analytics
Africa Agility Foundation
Certificate of Completion
The SocialStar Initiative Social Media Management
Bootcamp
Certificate of Excellence
Tech Up Girls Bootcamp
