Inyene Solomon

- INYENE SOLOMON -Lagos, Nigeria virtual assistant http://www.linkedin.com/in/inyene-solomon PROFESSIONAL SUMMARY Highly efficient Virtual Assistant and customer service with history of delivering top-notch administrative support and project management. Specializes in managing schedules, coordinating meetings, and conducting research to streamline operations. Possess strong communication skills, technical savvy, and ability to multitask effectively under pressure. Previous work has resulted in improved office efficiency and consistent client satisfaction. Proficient in, handling confidential documents, and communicating with internal and external stakeholders. Possess exceptional interpersonal skills with a proven ability to work independently and as part of a team. EDUCATION EXPERIENCE University Of Calabar,calabar, Nigeria Sales Representative Bachelor's Degree in Educational Technology 2016 – 2018 Tecil Integrated Services | 2021- current University Of Calabar, Calabar, Nigeria High School Diploma- SKILLS Scheduling and calendar management Persuasiveness, Patience and Persistent Appointment Setting Customer Service and Relations Exceptional communication and interpersonal skills Teamwork Collaboration Detail-oriented and able to handle multiple tasks simultaneously CRM Tools( HubSpot, Freshdesk, Trello, Calendly, Monday.com Call Handling and Support CERTIFICATIONS DIGITAL WICTH COMMUNITY On-Demand IT Skills Training Develop and maintain relationship with new and existing clients to ensure customer satisfaction. Generate new sales leads through cold calling and networking activities. Utilize CRM software tools to track progress of each sales cycle stage. Maintain accurate records of all sales and prospecting activities. Respond to customer enquiries about products and services. Provide adequate information about available products and services to prospective customers. Management Assistant Kaycraft Solutions | 2019 - 2021 Assisted with administrative tasks, such as appointment settings, calling prospects, and managing calendars. Coordinated various projects by tracking progress communicating deadlines, and collaborating with different departments to ensure timely completion. Handled confidential information and documents with discretion and maintained confidentiality. Prepare and distribute meeting agendas, minutes, and other relevant materials. News Editor Hit 95.1 FM |2016 - 2019 Ensured all published materials meet company standards in terms of quality control. Reviewed and edited news stories for accuracy, clarity, grammar, punctuation and style. Coordinated with other editors and writers on deadline and content of articles. Actively sought out for new sources for obtaining information about potential newsworthy events and topics.