Inyene Nse Ikpe

Inyene Nse Ikpe

$20/hr
Scheduling, Crisis Communication, Customer Compliance, Customer Inquries and satisfaction
Reply rate:
-
Availability:
Hourly ($/hour)
Location:
Lagos, Lagos, Nigeria, Nigeria
Experience:
3 years
Inyene Ikpe - Ajah, Nigeria A dynamic Mass Communication graduate with a versatile skill set and a passion for effective communication. With hands-on experience in field marketing, honed the art of connecting with diverse audiences and driving results. Equipped with exceptional communication and presentation skills, making complex concepts easy to understand, organized and efficient As a valuable addition to any team, I bring exceptional writing talents, crafting compelling narratives that captivate and engage. WORK EXPERIENCE SKILLS Eko Field Representative EKEDC 04/2021 - Present, Achievements/Tasks Problem Solving Lagos, Nigeria Administrative skills Communication skill Monitoring & managing prepaid customers, ensuring proper meter installation and customer satisfaction Customer Relationship Management Data collation and capturing of new prepaid meter subscribers in the network Technology proficiency Investigation and reporting of fraudulent activities within the network, to build follow up actions regarding customer complaint and offenses to combat loss of revenue Writing Initiating a cash drive system to follow up on a customers monthly payment and vending system Admin Support Staff (Head Teacher) Pegasus Schools, Eket 11/2020 - 04/2021, Eket, Nigeria Contact : Mrs Esther Eneyo -- Writing Team; Office of Communication & Publications American University of Nigeria 11/2019 - 10/2020, Achievements/Tasks Creativity Multitasking Yola, Nigeria Emotional Intelligence Adaptability Marketing & sales Organizational skills Contact : Mr kayode Ladejobi- Analytical skills Collaborator Teaching & Presentation skills Time Management PERSONAL PROJECTS Customers perception of GSM unsolicited advertisement in Nigeria A study of GSM users in Eket LANGUAGES Assist and contribute to all writing online initiatives Responsible for writing, editing and distributing content to promote the universities brand and activities English French Full Professional Proficiency Limited Working Proficiency Support Head of Multimedia and Documentaries with various writing, including outdoor event coverage INTERESTS Reading EDUCATION Productive intellectual conversations B.Sc Mass Communication Madonna University Nigeria 10/2014 - 09/2018, Thesis Customers Perception of GSM unsolicited advertisement in Nigeria (A study of GSM in Eket) Networking Anambra, Nigeria Learning
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