INYENE BEN
Beside Atituk Flyover Idoro Road Uyo-| -
PROFESSIONAL SUMMARY
Detail-oriented and proactive Virtual Executive Assistant with 3+ years of experience in managing business
workflows, customer support, and operational coordination for fast-paced startups.
Proficient in Asana, GoHighLevel (GHL), and CRM tools, with full fluency in English .
Passionate about optimizing business processes, enhancing client engagement, and contributing to
long-term growth.
Professional Experience
Petroleum Oil/Gas
Virtual Assistant
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02/24 - 03/25
Managed daily operations, scheduling, and client communications for multiple startups.
Set up and automated marketing campaigns using GHL to enhance lead generation and conversion.
Created and maintained project timelines using Asana and Trello, improving task delivery by 30%.
Provided executive-level administrative support, including inbox management, travel planning, and
stakeholder reporting.
TechBridge Solutions
Customer Success Coordinator
05/22 - 07/23
• Served as the main point of contact for client accounts, ensuring high satisfaction levels through timely
support and follow-ups.
• Conducted onboarding sessions and maintained accurate customer data in CRM systems.
• Streamlined internal communications using Slack and improved ticket response times by 25%.
Education
University of Calabar
BSc In Banking And Finance
02/18 - 11/24
Gateway International Academy
West African Examinations council
01/08 - 08/13
Ditigal Witch support community
IT Information Technology
03/24 - 04/25
Technical Proficiency
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Microsoft Office Suite (Word, Excel, Outlook)
Google Workspace (Docs, Sheets, Calendar)
Basic Airbnb Platform Familiarity
Email & Chat Support Tools (e.g., Gmail, hubspot, Zendex, Fresh desk,Slack)
Asana, Trello, GHL, Slack
Canva, Notion , Zoom
Key Skills
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Executive & Administrative Support
Asana & Project Management
CRM Systems (GHL – GoHighLevel)
Calendar & Email Management
Customer Service & Client Relations
Operations Management
Workflow Automation
Remote Collaboration Tools: Slack, Zoom, Google Workspace
References
Available Upon Request
