Innocent Owoh

Certified Administrative Virtual Assistant | Remote Ready PROFESSIONAL SUMMARY Certified Administrative Virtual Assistant helping busy executives, startup founders, and CEOs reclaim their time through precise, reliable, and proactive remote support. With intensive ALX Africa VA training and 4+ professional certifications (2025), I deliver email & calendar mastery, project coordination, and workflow automation using Google Workspace, Asana, Trello, Zapier, and HubSpot. Proven ability to achieve Inbox Zero, implement time-blocking systems, and eliminate repetitive tasks — saving clients 2+ hours daily. Detail-oriented, proactive communicator with 100% task completion and time-zone flexibility for global clients. PROFESSIONAL EXPERIENCE Freelance Administrative Virtual Assistant InnocentVA (Self-Employed) | June 2025 – Present | Remote ●​ ●​ ●​ ●​ ●​ ●​ Delivered full email management for e-commerce startup founder, clearing 1,200+ unread emails to Inbox Zero in 48 hours and maintaining it long-term — saving client 2+ hours daily. Restructured executive Google Calendar with time-blocking and meeting coordination for technology CEO, eliminating missed meetings and enabling deep-focus work. Implemented custom Zapier automations for service-industry business owners, eliminating hours of manual data entry per week. Built and managed Asana & Trello project boards for product launch teams, improving task visibility, deadline adherence, and team coordination. Set up Google Sheets CRM system and supported HubSpot pipeline management for EuroLink Partners, streamlining sales tracking and follow-ups. Coordinated complete honeymoon travel itinerary (flights, hotels, visas, documentation) for private clients, delivering stress-free, professionally formatted plans. Administrative Assistant AZIZI Development (Real Estate), Dubai, UAE | February 2022 – May 2023 ●​ Coordinated client meetings, property showings, and open houses using Google Calendar and CRM systems, reducing scheduling conflicts by 50%. ●​ Managed high-volume client inquiries via email, phone, and chat, delivering prompt professional responses that improved client satisfaction. ●​ Prepared and maintained real estate contracts, agreements, and listings using Microsoft Office and Google Workspace. Customer Service Representative Meerz Restaurant & Café, Dubai, UAE | August 2023 – July 2025 ●​ Handled 50+ daily calls and emails with empathy and accuracy, resolving inquiries and complaints while maintaining high satisfaction ratings. ●​ Recorded and analysed customer feedback to identify trends and support service improvements and team training. KEY ACHIEVEMENTS Optimized scheduling processes using Google Calendar best practices, reducing overall time commitment by over 50%. Conducted in-depth online research and compiled actionable reports that helped businesses boost gross income by up to 30%. CORE SKILLS ●​ Email Management & Inbox Zero Strategies ●​ Calendar Management & Time-Blocking ●​ Project Coordination (Asana, Trello, Notion) ●​ Workflow Automation (Zapier) ●​ CRM Management (HubSpot) ●​ Google Workspace & Microsoft Office Suite ●​ Data Entry, Research & Reporting ●​ Travel Planning & Document Formatting ●​ Client Communication & Relationship Management ●​ Remote Collaboration Across Time Zones EDUCATION & CERTIFICATIONS ●​ ●​ ●​ ●​ Virtual Assistant Training – Edoxi Training Institute, Dubai, UAE | March 2025 Virtual Assistant Course (CPD Certified) – Alison | May 2025 B.Sc. in Computer Science – University of Benin, Nigeria | 2018 – 2021 Diploma Programme in Computer Skills – Alpha Prime Computer Institute, Abuja, Nigeria | 2017 – 2018 ●​ Introduction to Data Science – UNIBEN International ICT Centre | 2020 Additional Qualifications ●​ Time Management Efficiency: 85/100 ●​ Interpersonal Communication: 96/100