Iniobong Okon Stephen

INIOBONG OKON STEPHEN Uyo, Akwa Ibom State, Nigeria Virtual Assistant | Administrative & Operations Support PROFESSIONAL SUMMARY Detail-oriented Virtual Assistant and Administrative/Operations professional with hands-on experience in business relationship management and IT administration. Skilled in managing documentation, reporting, scheduling, client communication, and remote workflows. Highly organized, reliable, and comfortable working across time zones with global clients. PROFESSIONAL EXPERIENCE Moniepoint Microfinance Bank (MFB) – Business Relationship Manager (2023 – 2024) • Managed client records, onboarding documentation, and account performance reports. • Coordinated meetings, schedules, and follow-ups with multiple business clients. • Tracked KPIs and prepared weekly/monthly reports for management. • Handled professional client communication and issue resolution. Efficient Secondary Commercial School – IT & Administrative Officer (2021 – 2023) • Managed IT and administrative records, inventory, and procurement processes. • Oversaw system administration and user access documentation. • Implemented an internal IT support workflow that reduced response time by 20%. • Ensured compliance with data protection and record-keeping standards. EDUCATION BSc in Business & Information Technology – International University of Applied Science (2024 – 2027, In View) CERTIFICATIONS Product Management Certificate – Coursera (2023 – 2024) SKILLS & SERVICES OFFERED • • • • • • • • • • Virtual Assistance Administrative Support Email & Calendar Management Data Entry & Documentation Client Communication CRM & Reporting Microsoft Office Google Workspace Remote Team Collaboration Time & Task Management WORK TYPE Entry-Level Friendly | Remote / Virtual Roles | Administrative & VA Positions