Iniobong Essien Benson

INIOBONG BENSON SUMMARY Virtual Assistant Phone Number:- Location: Lagos, Nigeria Email:- LinkedIn: https://www.linkedin.com/in/iniobon g-benson Detail-oriented and tech-savvy Virtual Assistant with experience in administrative support, email management, customer service, and social media management. Adept at handling multiple tasks efficiently, ensuring seamless business operations. Proficient in Google Suite, CRM software, project management tools, and customer support platforms. Strong organizational, problem-solving, and communication skills.​ ​ WORK EXPERIENCE​ EDUCATION Feb. 2023 - Jan. 2025 Fedav Industrial Limited, Uyo, Nigeria Virtual Assistant BACHELOR OF EDUCATION, 2024. University of Uyo, Uyo TECHNICAL SKILLS ●​ Administrative Tools: Microsoft Office (Word, Excel, PowerPoint, Outlook), Google Workspace (Gmail, Google Drive, Docs, Sheets) ●​ Managed email correspondence and coordinate daily tasks to optimize workflow for clients ●​ Assisted with data entry and CRM management, keeping customer records up to date. ●​ Successfully managed and responded to a high volume of emails, ensuring timely communication with clients and stakeholders. Executive ASSISTANT ●​ Project Management: Asana, Trello, Tiz Blush Beauty Hub, Uyo. March 2020 - Jan. Smartsheet 2023 ●​ Customer Support & CRM: Freshdesk, Zendesk ●​ Communication Tools: Zoom, Skype, Google Meet ●​ Social Media Management: Canva, Scheduling Tools ●​ Data Entry & Research: Sheets, Data Analytics Google ●​ Coordinated daily office operations and managed administrative staff . ●​ Oversaw budgets, invoices and contracts. ●​ Facilitated regular meetings with department heads to evaluate progress and implement strategies. Volunteer Research Specialist Fhi360. June 2020 Jan.2021 Conducted in-depth research and data analysis to support strategic planning.