Iniobong David

Iniobong David

$6/hr
Experienced virtual assistant specializing in property management and customer service.
Reply rate:
-
Availability:
Hourly ($/hour)
Location:
Uyo, Akwa Ibom State, Nigeria
Experience:
5 years
Iniobong David Akwa Ibom, Nigeria Email:-Mobile No: - My Portfolio Professional Summary Results-driven Sales and Business Development Professional with over five years of experience in outbound sales, lead generation, and client relationship management. Proven track record of exceeding sales targets, driving revenue growth, and securing high-value clients. Adept at using CRM tools like HubSpot, executing cold outbound campaigns, and leveraging data-driven sales strategies. Passionate about identifying business opportunities, engaging prospects, and converting leads into long-term partnerships. Seeking to leverage my expertise in sales development and customer acquisition in a fast-paced SaaS environment. Work Experience Project Management Intern Excelerate | April 2025 Created and maintained a comprehensive project schedule covering all four phases of a virtual event project, ensuring 100% on-time submission of key deliverables such as the Team Charter and Project Charter. Integrated 10+ milestone deadlines into the schedule and aligned timelines with stakeholder expectations, improving team task clarity by 30%. Mapped out over 15 task dependencies (e.g., speaker confirmation before marketing launch), reducing scheduling conflicts by 40%. Designed a Gantt chart in Excel to visually represent project phases, timelines, and dependencies, increasing stakeholder visibility and understanding of the project roadmap. Coordinated with 8+ team members and stakeholders to confirm task availability and allocate resources efficiently, staying within a fixed budget of $30,000. Tracked and mitigated 5 potential project risks using scheduling tools, contributing to a 0% delay rate across all phases. Facilitated clear and consistent communication between team members and stakeholders through weekly status updates and progress meetings, enhancing overall collaboration and accountability. Digital Marketing & Customer Support Assistant BlueWorld Limited | 2014 – 2019 Increased email open rates by 25% through engaging, well-crafted campaigns. Contributed to 30% improvement in online brand engagement via digital content and support. Delivered timely responses to support queries, improving customer satisfaction by 40%. Sales & Client Engagement Specialist Bertoff Limited, Uyo, Akwa Ibom, Nigeria 06/2020 – 05/2024 Led outbound sales campaigns, generating qualified leads and increasing customer engagement by 35%. Implemented cold calling and email outreach strategies, boosting sales conversions by 40%. Managed financial transactions with 100% accuracy, reducing discrepancies by 30%. Developed sales pipelines and maintained accurate client data in CRM tools, optimizing follow-up strategies. Built strong customer relationships, improving retention and driving repeat business. Core Skills and Competencies Sales Development and Lead Generation: Expertise in cold outreach, outbound sales strategies, and pipeline management. Outbound Prospecting: Skilled in identifying and engaging decision-makers to generate qualified meetings. CRM and Sales Tools: Proficient in HubSpot, Zendesk, Freshdesk, email marketing platforms, and sales tracking software. Negotiation & Closing: Adept at handling objections, articulating value propositions, and closing deals. Market Research & Sales Strategy: Ability to analyze trends, identify target markets, and refine outreach tactics. Customer Engagement and Retention: Strong interpersonal skills to build trust and long-term relationships. Experience in SaaS sales and service-oriented business models. Strong communication skills and ability to work in a remote, fast-paced environment. Proactive in researching and identifying high-potential leads for outbound sales. Committed to continuous learning and staying updated with the latest sales trends and strategies. Education MSc Urban/Regional Planning University of Nigeria, Enugu (2024) BSc Urban/Regional Planning University of Uyo, Uyo (2010) Certifications & Professional Development Digital Witch Academy: IT Skill In demand Training (2025) Alison: Fundamentals of Customer Service (2025) Dexa: Virtual Assistant Professional (2025) Hubspot: How to move from Field sales to Remote Selling Professional Memberships Nigerian Institute of Management (Chartered) (NIM) Graduate Member (2011) Nigerian Institute of Town Planners (NITP) Student Member(2011)
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