Iniobong Afahakan

- AFAHAKAN, INIOBONG EFIONG 28 TUNJI BELLO STREET, EPE, LAGOS STATE, NIGERIA Tel: - E.MAIL:-DATA ANALYST   PROFESSIONAL PROFILE High-performing and detail-oriented professional with proven experience in Data Analysis and Infrastructure Technology. Strong and enviable emerging expert in Data Analysis – entry, cleaning, visualization, testing and prediction. Skilled in troubleshooting complex technical issues and managing virtual environments with precision. Adept at working collaboratively with teams to achieve project goals and provide reliable outcomes. Committed to continuous improvement and fostering a culture of teamwork and problem-solving through dedication and persistence. Passionate about learning and constantly improving to deliver dependable and effective solutions. Excellent track record for meeting or exceeding targets within timeframe.        TECHNICAL AND SOFTWARE SKILLS Data Analysis: PowerBI, Excel, Analysis, Structured Query, Prediction. Programming: Python, Matlab, MySQL PowerUp Fundamentals: CanvasApp, PowerAutomate, PowerBI. Hyper-V Management: Virtual machines, virtual networks. Active Directory and Server Management. Microsoft Entra ID: Identity and Access Management Microsoft Azure and Microsoft 365: Teams, Exchange Online, SharePoint, and One Drive.      PROFESSIONAL EXPERIENCE Data Analyst (Volunteer) | The Elevation Church, Ibeju Lekki, Lagos | September 2023 to Date  Prepared and sorted several forms such as guest cards, decision forms, etc. for data entry.  Maintained a systemized data entry requirement by following prescribed data program techniques and procedures.  Built, developed, and maintained data models, reporting systems, data automation systems, dashboards, and performance metrics that support key organization decisions.  Designed and built key technical processes to address data-related issues.  Generated monthly reports to analyze performance and provide relevant insights and recommendations using Excel and PowerBI.  Ensured a 15% monthly growth in attraction and conversion through an efficient reporting system that helped make swift decisions to achieve stated organization objectives. Team Lead, Strategic Data Unit (Volunteer) | Refuge Foundation Ministry, Uyo | 2021 to Date  Designed and set up the entire Strategic Data Unit.  Prepared and designed forms to generate member’s data and reporting templates for all units in the organization.  Handled all forms of organisation data – attendance at church services, conversions, guest retention, income and expenses etc.  Team member, finance committee, providing direct oversight on all accounting services and transactions carried out in the organization.  Received monthly reports from all 7 branches of the church, analysed their data and made useful recommendations.  Prepared accounting reports and budgets to aid planning and decision-making. -  Increased retention rate of the organization by 10% annually.  Generated monthly reports to analyze performance and provide relevant insights and recommendations using Excel and PowerBI.  Ensured an annual 9% monthly growth in attraction and conversion through an efficient reporting system. Technical Support Engineer (Remote) | ABCOFCLOUD | 2024 till date  Set up and configure Microsoft 365 applications: Exchange Online, SharePoint, and Teams.  Worked with Azure cloud services, including deploying virtual machines, creating resource groups, and managing storage solutions for scalable and reliable cloud infrastructure.  Familiar with Entra ID systems, leveraging authentication and authorization capabilities to enhance security and access control.  Managed and supported Hyper-V virtualization environments, overseeing virtual machines' creation and network configurations.  Configured and maintained Active Directory Domain Services (AD DS).  Collaborated with cross-functional teams to troubleshoot and resolve complex technical issues, minimizing downtime and optimizing service delivery.  Executed network management tasks, including subnetting, CIDR, and configuring secure TCP/IP.  Deployed DHCP scope configurations and failover mechanisms.  Automated routine tasks through PowerShell scripting.  Managed overall IT day-to-day operations, improving infrastructure costs, performance, and enduser satisfaction. OTHER EXPERIENCES Assistant Manager (Instrumentation), | Dangote Petroleum Refinery and Petrochemicals, Lagos Nigeria | 2021 till date  Supervised the installation of 16CM43C 12.5MW Caterpillar Emergency Diesel Generator (EDG) for all aspects of the installation – mechanical, electrical, instrumentation and control.  Ensured zero theft in the plant site through effective monitoring, reporting and record keeping. Snr. Maintenance Engineer (Electrical) | Akwa Ibom Int’l Airport, Uyo. | 2009 to 2021  Operation and maintenance of Communication Systems – VHF and HF radios; Navigational Aid/Landing Systems – Conventional VHF Omni Directional Radio Range (CVOR), Glide Path (GP) and Localizer (LLZ).  Developed and implemented cost-effective smart maintenance strategies/routines/procedures to ensure optimum equipment performance and adherence to standards.  Improved the safety, reliability and efficiency of equipment by application of maintenance engineering discipline expertise in providing solutions to maintenance problems. PROFESSIONAL AFFILIATIONS  Registered Engineer, Council for the Regulation of Engineering in Nigeria (COREN) Registration No.: R28,830. PROFESSIONAL TRAINING  AKS-NNPC/MPN & IBM/KPL Graduate Assistance Program on ICT leading to MCP, Linux Administration and Web Development using PHP and MySQL.  Microsoft Power Up Programme with training modules in Power Apps, Dataverse and Model Driven Apps, Power Automate, Power Virtual Agents, Power BI, and Power Pages.  Fortinet Introduction to Threat Landscape. EDUCATION  PhD in Electronic and Electrical Engineering, Obafemi Awolowo University, Ile-Ife, Osun State, Nigeria (in view). -  Master of Engineering in Electronic and Communication Engineering, University of Uyo, Nigeria (2015).  Bachelor of Engineering in Electrical/Electronic Engineering, Federal University of Technology, Owerri. Nigeria (2006). CERTIFICATIONS  AI-900 Microsoft Certified Azure AI Fundamentals  PL-900 Microsoft Certified Power Platform Fundamentals  Fortinet Certified Fundamentals in Cybersecurity - - PERSONAL SKILLS  I am highly analytical, with excellent organizational, administrative, communication and project management skills. I am very good with documentation.  I am good at taking initiative and becoming responsible for their outcomes according to SOPs.  I have excellent written and oral communication skills and can manage multiple projects. HOBBIES  I enjoy motivational speeches, reading books and journals, writing, teaching, surfing, listening to gospel music, playing the keyboard and watching football. REFEREES Available on request