As a former Process Lead at one of the BPO's here in the Philippines, I demonstrated capacity to provide comprehensive support for senior-level staff, including managing and coordinating projects and processes in support of effective business operations. I also accurately maintain detailed records, generating reports, coordinating meetings, and multitasking within fast-paced atmosphere. I also has an outstanding interpersonal, customer service, leadership, and organizational skills; thrive within detail-oriented, deadline-driven environments.