Inga Avanesyan

INGA V. AVANESYAN GENERALIST / PROTECTION FIELD OFFICER/ SECRETARY / ADMIN SUPPORT A seasoned and versatile Generalist Field Officer with over 20 years of experience with the International Committee of the Red Cross (ICRC). Possesses a profound knowledge of International Humanitarian Law and strong capabilities in discretion, diplomacy, and adaptability. Adept at working under pressure and in fast-paced environments, with a strong attention to detail and excellent typing skills (40-50 words per minute). Seeking a challenging opportunity in Protection/Tracing, Administrative Support or Reception, Secretarial. Key Skills • Protection/ Tracing Missing Persons • Conduct information sessions/consultations on awareness raising or capacity building of the population on their rights and access to services • Administrative Support • Secretarial / Receptionist / Welcome • Research & Reports • Database Building • Radio Operations • Inspections & Assessments • Language Translation • Coordination • Media Exposure • Documentation • International Humanitarian Laws • Communication Skills • Analytical Skills • Multilingual • Budget Planning • Professional Experience Generalist Field Officer ICRC Delegation in Armenia Jan 2024 – Present • Contacted families and gathered information regarding gravesites and human remains especially from recent 2023 escalation and the 1990s. • Continuous and timely update of collected information (i.e., information on exhumations and handover of human remains of the 2023 caseload) in the designated tools. • Updating information on Missing Persons for Grave Site Mapping (GSM). • Participation, presence, and proactive contribution to discussions during internal Protection or Forensic meetings. • Preparation of or contribution to Minutes of Meetings (MoMs) held with external stakeholders or internal meetings. • Visits to the families of Missing Persons to assess their situation and provide referrals to concerned departments. • Proactive and timely update of physical and digital files when in charge of the activity requiring admin follow-up. • Collaborate with Welcome and Administration Units regarding Forensic activities, workshops, trainings organized abroad for 2 DNA lab experts. • Maintains all relevant administrative filings/archives in a timely manner (i.e., each time an activity/donation needs to be processed, uploading MoMs etc.). Tracing/Protecting Family Links Field Officer ICRC Mission in Nagorno-Karabakh Aug 2010 – Dec 2023 • Opened tracing requests, allegation of arrest for the persons unaccounted for during conflict. • Filling family needs assessment questionnaire as well as detailed data collection questionnaire for missing persons. • Updated information in data base. • Collection of data and information using monitoring tools (HH level surveys, key informant interviews, focus group discussions, field observation) • Supervised a team of three psychologists, conducted interviews to assess needs and requirements within the psychosocial project. • Organized and coordinated home visits and group gatherings for families. • Collected biological samples from family members of missing persons. • Guided research activities related to missing persons and grave site mapping. • Processed case papers and provided administrative support, including Red Cross message distribution. • Conducted right-to-know sessions for families. • Mediated as a translator and researched and compiled reports for tracing missing persons. • Facilitated news exchanges between families and detainees and assisted in family reunions. • Assessed and registered IDPs and helping them with assistance. • Conducted and monitored the situation of the children at the line of contact, provided regular follow up of the activities conducted with the vulnerable families and established referral networking. • Conducted field trips to line of contact/ international border population, monitored and reported about incidents happened. • Organizing family reunions and completing necessary formalities such as documentations, notification, transportation, authorization, and other assistance Radio-Operator / Welcome / Chancellery ICRC Mission in Nagorno-Karabakh Oct 1998– July 2010 • Maintained and operated communication equipment and security devices. • Conducted equipment inspections and routine tests. • Enhanced position locating and reporting systems. • Managed message processing and distribution. • Assisted in meeting preparations and office correspondence. • Operated and repaired radio equipment. • Managed financial invoices and bookkeeping. • Coordinated travel and hotel reservations for expatriate guests. Dissemination Field Officer ICRC Mission in Nagorno-Karabakh Aug 2005 – Dec 2008 • Mentored expatriates in various fields. • Monitored socio-political situations and maintained relevant records. • Proposed and assisted in communication and dissemination activities. • Conducted induction programs and translated documents. • Organized events and maintained media exposure records. Trainings & Certifications • ICRC Cyber Security Online Training: Jun 2021; Feb 2023; Feb 2024 • Protection of Civilian Population Certificate: Feb 2020 • International School of Communication, London: Oct 2018 • Missing Persons Consolidation Workshop Certificate, Geneva: Oct 2015 • Psychosocial Workshop Certificate, ICRC Yerevan: Dec 2010 • Integration Certificate Course, ICRC Amman: Feb 2008 • Effective Presentation Techniques Certificate, ICRC Sarajevo: Apr 2007 • Welcome to ICRC Finance Certificate, ICRC Yerevan: May 2003 Computer Skills • Software: Word, Excel, PowerPoint, Lotus Notes, Outlook, Internet Education Diploma in Foreign Languages Artsakh State University, Stepanakert Sep 1993 – May 1998 Personal Details • Nationality: Armenian • Languages: English, Russian, Armenian, French References available upon request.