Inemesit Joy Akpan

Are you looking for a reliable and customer-focused support specialist to enhance your business’s customer experience? I’m Joy, a dedicated Customer Support Expert with over 3 years of experience assisting businesses in resolving customer issues, boosting satisfaction, and building brand loyalty.

What I Offer:

• Prompt and professional email, live chat, and ticket support
• Expertise in Zendesk, HubSpot, Freshdesk, Intercom, and Gorgias
• Skilled in handling complaints, troubleshooting, and conflict resolution
• Strong written and verbal communication skills
• Ability to work across different time zones (EST, PST, GMT, and more)
• A warm, empathetic, and results-driven approach

My mission? To help businesses retain customers by delivering top-notch support experiences! Let’s work together to reduce churn, increase customer satisfaction, and grow your brand.