INDEE
PAGONZAGA
General Virtual Admin
Assistant
CONTACT
--Valencia City, Bukidnon, 8709,
Philippines
EDUCATION
Philippine College Foundation
Bachelor of Business Administration-
Central Mindanao University
Bachelor of Secondary Education
2015 - 2016
SKILLS
Data Entry & Administrative Support
ABOUT ME
Detail-oriented Administrative Assistant with over 5 years of experience
supporting business operations. I bring expertise in data entry, schedule
management, email handling, social media management, and product updates.
Skilled in competitor analysis and tracking engagement to support strategic
decision-making. Known for strong organizational skills, multitasking abilities,
and a proactive approach to ensuring smooth, efficient operations while
delivering excellent service and maintaining confidentiality.
EXPERIENCE
General Virtual Admin Assistant
June 2024
PDQ Label Printing Company
At PDQ Labels, I support data entry, administration, and digital management
tasks, including email handling, supplier updates, and product management.
I also oversee social media, create graphics, and track engagement to enhance
branding and market strategy. My proactive approach and organizational skills
contribute to streamlined operations and company growth.
Administrative Assistant
-
Email Management
Philippine College Foundation
Social Media Management
Managed daily office operations, schedules, and travel arrangements. Served as
the main point of contact, handled procurement, vendor relations, and banking
transactions. Facilitated inter-departmental collaboration and provided
excellent customer service while supporting various administrative tasks.
Product & Inventory
Basic Graphic Design
Engagement Tracking & Analytics
Organizational & Multitasking Skills
TOOLS
Microsoft Office (Word, Excel,)
Google Workspace (Docs, Sheets, Drive ,Gmail)
Social Media Management
Student Administrative Assistant
Philippine College Foundation
-
Handled administrative tasks including banking, procurement, data entry, and
document management. Acted as a liaison between departments, ensuring
smooth communication and efficient purchasing. Maintained an organized
office environment and continued contributing to office operations postgraduation.
Customer Service Assistant
-
Shopify
Roy Plaza Valencia
CERM Software
Handled customer complaints professionally, escalating complex issues to
management. Built strong customer relationships through efficient service.
Improved customer service procedures and independently managed returns
and exchanges. Regularly monitored and rotated inventory
Google Analytics
Social Media Platforms (Facebook, Instagram,
LinkedIn, etc.)
Canva (for basic graphic design)
LANGUAGE
English
Writing: C1
Speaking: Conversational
REFERENCES
Dawn Tangkilan
PCF Inc. / HR Director
Phone: -
Email:-
Jastine May Reyno
PCF Inc. / Head of Accounting
Phone: -
Email:-
