Inamunabo Danielle Awuletey

I am a communications professional with over 5 years experience in communications, administration, customer experience journey among others. I build relationships that drive business success.

🔑 Core Competencies: Needs-Identification | Innovative Problem-Solving | Seamless Communication | Cross-Functional Collaboration

📈 Notable Achievements: ✨ Maintained 95% Customer Satisfaction Rating, leading to increased customer retention by 20%

✨ Resolved 200+ customer issues with a 98% resolution rate, enhancing stakeholder trust

✨ Collaborated with cross-functional teams to streamline communication processes, resulting in a 30% improvement in efficiency.

✨ Architect of Highly-Effective Communication Frameworks, Engineering a Remarkable 30% Boost in Interdepartmental Efficiency

✨ Orchestrated and Navigated 50+ Diverse Projects as a Virtual Maestro, delivering meticulous administrative precision, captivating content

✨ Provided virtual assistance for various projects, delivering administrative support, customer success experience, strategic planning, internal communications, and project management

✨ I have a 🎓 Master of Science in Media and Communications. As an ardent believer in continuous improvement, I actively pursue new knowledge and emerging trends in customer success, virtual assistance, and business communications. My passion for growth, combined with my relentless dedication to fostering exceptional client experiences, propels me to push boundaries and explore innovative ways to deliver value to customers and stakeholders alike.

⏳In my spare time, I am a mentor, an editor and a conversationalist. Having benefited from mentorship myself, I am committed to giving back by mentoring 5 young women. Together, we explore and discuss their aspirations and obstacles in a supportive and respectful environment.⏳In addition to mentoring, I am also a compulsive editor. I relish helping my friends and family produce flawless publications. I am also passionate about leveraging technology, storytelling, and communication to make a positive impact on the world.

👣 Actively Seeking Opportunities to Leverage Expertise in Customer Success Leadership | People Management | Transformative Consumer Experiences