Ina Gabriela Luis B. Cubelo

 INA GABRIELA LUIS B. CUBELO Home Address: #4 Donya Juliana St, Donya Carmen Subdivision, Brgy. Commonwealth Quezon City. Philippines 1101 Contact No.:- /- E- mail Address: -Skype ID: inaglbc POSITION DESIRED: Customer Service Representative / Technical Support Representative PERSONAL INFORMATION: Birth date:June 12, 1995 Sex:Female Weight:100 lbs. Height:5 feet 2 inches Religion:Roman Catholic Civil Status:Single Citizenship:Filipino EDUCATIONAL BACKGROUND: TertiaryABE International Business College Legarda, Manila BS Information Technology - UNDERGRAD (2011 – 2012) ABE International Business College BS Business Administration Major in Financial Marketing (2010 – 2011) SecondaryImmaculate Concepcion Cathedral School 39 Lantana St. Cubao Quezon City (2009 – 2010) PrimaryImmaculate Concepcion Cathedral School 39 Lantana St. Cubao Quezon City (2005 – 2006) SKILLS: Computer Literate (MS Word, MS Excel, MS PowerPoint) Fluent in both English and Tagalog - can work in shifting schedule - willing and easy to learn. Hardworking –Adaptable WORK EXPERIENCE: Customer Service RepresentativeSynnex – Concentrix Philippines Certified Technical Support5th flr Technoplaza One Building Orchard Road RepresentativeEastwood City, Barangay Bagumbayan Dish NetworkQuezon City, Metro Manila November 2013 – May 2015 Account Specialist – Loyalty TeamSynnex – Concentrix Philippines Retention Department- Upselling5th flr Technoplaza One Building Orchard Road Dish NetworkEastwood City, Barangay Bagumbayan Quezon City, Metro Manila May 2015 – August 2015 Billing Rep / Provider Intake Tech Mahindra Limited Provider Intake ServicesBuilding O UP Ayala Land Technohub Healthcare accountCentral Ave Gate, Diliman United Health Group - ContractualQuezon City, Metro Manila September 2015 – January 2016 Customer Experience ExecutiveTeletech - Araneta T-Mobile 16TH Flr. Gateway Tower 2 Telco AccountAraneta Center, Cubao. Quezon City, Metro Manila February 2016 - April 2017 Virtual Assistant 1000callsaDay – Real Estate 1000callsaday Home base Job Appointment SettlerJanuary 2018 – September 2018 Virtual AssistantFarmers Insurance Farmers InsuranceHomebase Job Appointment SetterNovember 2018 – APRIL 2019 Virtual AssistantBUSINESS TECHNOLOGY SUPPORT BUSINESS TECHNOLOGY SUPPORTHomebase Job COLD CALLINGJune 2019 – August 2019 Chat/Live SupportOnline Gaming August 2019 – February 2020 Live Chat OperatorVeryvoga - Ecommerce February 2020 – August 2020 Customer Service SupportInsta Answer LLC April 2020 – August 2020 Email Handling / Live ChatVerryvoga – Ecommerce September 2020 – October 2020 Virtual Assistant – Real EstateFair Offer Denver Appointment SetterOctober 2020 – January 2021 I hereby certify that the above data are true and correct to the best of my knowledge. INA GABRIELA LUIS B. CUBELO