Muhammad Imran Niaz
Shaheen park | Lahore, Punjab, Pakistan| - |-
Experienced IT Support and Network Professional
Network Management, System Administration, Linux Support, Web Designer
A confident and reliable IT support engineer with extensive practical experience of working with computers and resolving any support issues that are raised to the service desk. Possessing a proven ability to administer and control the operation, configuration and maintenance of computer based information systems, as well as having an eye for detail and able to many under pressure. An excellent communicator, can relate well with people at all levels and has the flexibility of working well as part of a team and on my own. Now looking to further an already successful career by working for a ambitious and expanding company.
Core Competencies
Efficient with Effective Decision making
Capable to working in Tough Environment
Understanding of Networks,Web and Systems Administration.
Designing Web Sites on HTML,PHP Platforms
Adept to deliver on specially assigned tasks
Continuous Learning and personal development
Conduct Research/Document Decisions
Providing Support for Linux Web Hosting and Servers
Professional History
Month Experience as : Linux Server Administrator / Linux installation
Responsible to manage support system, live chat, phone calls, support tickets/ emails
for Linux server administration and technical support operations. This includes but not limited to implementation, configuration, troubleshooting, security, and usage monitoring, etc...
Responsible for customer support, administering and maintaining of web hosting services, the servers to support the business operations and end users.
Follow up on customer issues via Helpdesk and provide necessary support
Education & Trainings
BSCS (Hon)2016
University of LahoreLahore, Pakistan
FSC-Pre Eng2011
BISE Lahore Lahore, Pak
Matriculation(science)2009
BISE Lahore Lahore, Pak
Diplomas & Certifications
CCNA(R&S) With LinuxCorvit(Lahore)
Diploma in Web DesigningBrains College of IT(Lahore)