Imoh

I have a flexible skill set that I developed working as a virtual assistant, and customer support specialist. As a virtual assistant, I move through digital environments with ease, handling chores effectively and making sure everything runs smoothly. My expertise covers a wide range of administrative tasks, scheduling and data administration, enabling companies to prosper in a hectic online setting.

My dedication to quality is evident in the area of customer service. I provide prompt and efficient answers because I have a thorough awareness of the needs of my clients. I can engage customers with empathy thanks to my written and oral communication skills, which help me turn obstacles into possibilities for satisfaction.

WHY CHOOSE ME???

-I have solid experience as a customer support specialist where I was in charge of providing support via Chat, Phone, and Email achieving a 40% increase in Customer Satisfaction

-I optimized CRM Tools resulting in a 35% improvement in Streamlined Processes

-Ensured Quality assurance and monitoring contributing to a 60% reduction in customer issues

-And a lot more that'd wow you

"When you work with me, it's not just Freelancing" You are gaining a Proactive and Creative individual who genuinely cares about your Business and seeing it Grow...You can trust me to deliver excellent, reliable, and great Service"

Give me a chance to talk about your needs and how I can offer my expertise to your Company by reaching out to me because I am looking forward to that!