Imelda Diana Castro

IMELDA DIANA CASTRO COSTUMER SERVICE REPRESENTATIVE CAREER SUMMARY ABOUT ME Excellent written and verbal communication skills Highly organized and efficient Ability to work independently or as a part of a team Proven leadership skills and ability to motivate SKILLS AND ABILITIES Good time management skills Good Communication Skills Reliable and Professional Team Player Fast Learner Hard player Motivated Customer Service Representative THE RESULTS COMPANIES | OCTOBER 2020- APRIL 2021 HEALTHCARE AND SIRIUS XM OUTBOUND SALES Billing Plan Change Updating the Members information Assisting members with their concern Upselling Enhancing the feature of the product Market Researcher (Interviewer) DYNATA GLOBAL PHILIPPINES | AUGUST 2020 - OCTOBER 2020 Conducting survey via phone ACADEMIC HISTORY AMA Computer College SOFTWARE DEVELOPMENT Completed 1st Year- Marikina High School GRADUATE CLASS OF 1999 CONTACT INFORMATION Phone: - Email:-Skype I.d: live:.cid.7dfa0a6f0db0f4e6 FH Moms University FEBRUARY 2021