Ime Peter Usanga

USANGA, IME PETER Uyo, Alwa Ibom State, Nigeria. Phone:- Email:- PERSONAL DATA Language Spoken: Nationality: Gender: Marital Status: English & Pidgin Nigerian Female Married PERSONAL STATEMENT I’m a Data Entry Specialist with over 6 years of experience. Highly organized and meticulous professional seeking for a position where my proven proficiency in excellent knowledge of data processing and office management, along with a keen attention to detail, can be utilized to streamline organizational processes. Committed to maintaining data integrity, continuously improving skills, and staying abreast of advancements in data entry technology and tools to ensure a high level of accuracy, efficiency, and productivity. AREA EXPERTISE          Microsoft Excel Google Sheets Database management system Zoho Forms Formstack ProntoForms SurveyMonkey Qualtrics Airtable WORK EXPERIENCE First City Monument Bank 2018 - Present Position: Data Entry Specialist Responsibilities:  Maintaining a detailed and organized storage system to ensure data entries are complete and accurate.  Keeping a record of hard copy data such as invoices, inventory checklists, and other financial documents.  Verifying and validating the accuracy of the data entered is another important duty, which requires a high level of attention to detail. First City Monument Bank Position: Service Advisor/Customer Service Rep. Duties/ Responsibilities:  Customer Service duties  Making calls and complaint resolution  Alternate channels enrollment  Replicating and troubleshooting of apps/ussd channel  Assisting customers with processing transactions 2013 - 2018 Sammies Sensation Limited, Uyo – Akwa Ibom State. Position: Sales/Account Supervisor Duties/ Responsibilities  Preparation of work schedule 2012 – 2013  Staff management  Organizing operations to meet up with expectations.etc A To Z Company, Uyo – Akwa Ibom State Position: Business Development Manager Duties/ Responsibilities:  Administrative work 2011 – 2012  Marketing  Presentations. etc. Delta Broadcasting Service Warri, Delta State (NYSC) Position: Marketing Officer Duties/ Responsibilities:  Production of materials(script, audio & visuals)  Preparation of schedule  Marketing proper  Booking of adverts  Voice over  Presentation/Anchoring 2010 – 2011 EDUCATIONAL QUALIFICATION SCHOOLS ATTENDED QUALIFICATION OBTAINED University of Uyo, Akwa Ibom State M.Ed. Educational Evaluation University Of Uyo, Akwa Ibom State Bachelor of Science (ed) in Economics 2009 (Second Class Lower Division) National Business and Technical Certificate 2002 Federal Technical and Science College, Uyo (NABTEB) ”O” Level King’s & Queen’s Montessori Nursery and Primary School, Uyo. First School Leaving Certificate (FSLC) 2023 1996 SKILLS & STRENGHT  Excellent Customer Service, Communication and Interpersonal skills comfortable and capable of communicating with all levels of people within and outside the business both written and verbal with a high level of professionalism. Experience in dealing with clients of a range of backgrounds and cultures.  Virtual Meeting Tools: Familiarity with video conferencing and virtual communication tools (e.g., Zoom, Microsoft Teams, Slack).  Software Proficiency: Be proficient in office software such as Microsoft Office (Word, Excel, PowerPoint) and collaboration tools.  Project Coordination: Assist in planning, organizing, and coordinating various projects and initiatives.  Critical thinking and problem solving  Prioritization:- Ability to priorities work so that tight deadlines are met  Organizational skills- Demonstration ability to organize multiple tasks and set up processes to improve the organization of workload.  Team Player- able to successfully operate in a team environment. REFEREES  Available on request.