Imdad Ali

Imdad Alee Dādu, Sindh, Pakistan - - linkedin.com/in/imdad-alee Summary I provide Top-notch live chat support, email support and phone support for online stores. Having the experience of 2 years and working with countless clients, I can make your customers super happy. I can assist you with any of the below: General customer support queries (Live chat, email, phone, SMS, Facebook, Instagram) Take messages from customers & forward queries on Respond to queries with an agreed script or even without a script Respond to customer support queries by email Phone support. Make the daily reports and send it to you. Dedicated account manager (For custom package only) And much more - just ask! I am very much familiar with most of CRMs but still I would like to be trained before going on board to make sure, I can deliver what I am promising. Available 24/7. Please contact before placing an order in order to avoid any uncertainty. Thanks! Experience Customer Support Specialist Private Company Jan 2020 - Present (2 years +) Education University of Sindh Bachelor's degree, Information Technology Jan 2017 - Mar 2021 Skills Customer Service • Communication • Customer Support • Customer Agent • Customer Satisfaction Imdad Alee - page 1