I M A S U E N
N K E C H I
C O N TA C T S
JOB DUTIES
10,Oyetola Street,Off
Samuel,Mafoluku ,Oshodi
Customer Service Administrator, 2020–present
O’towels limited
• Recorded notes and action points in team meetings as required
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• Handled the coordination and scheduling of all customer visits and-
travel arrangements for the department
• Met department customer service, call, and data entry standards
CAREER OBJECTIVE
Seeking a challenging position as an
Administrator where my skills and
• Researched on potential customers and generating customer lists.
Sales Team Lead-
Kampusmall
knowledge will add value to the
organization.
• Coordinated sales exhibitions and expos leading to increase in the
company general sales
• Regularly Carried out research on trending products and services
that yielded to the company increase in sales
• Introduced new services that promoted our sales through the
approval of the management
• Helped in the collation of sales report as well as proper recording of
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customer’s database.
C O N TA C T S
JOB DUTIE
10,Oyetola street, off
Samuel ,Mafoluku Oshodi
Client relation officer/ Administrator,-
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PWC
Managed and developed client relationships through continual
contact and communication
Es hil ink ech i@h o t m a i l . c o m
•
Assisted members of the department to make procurements for
office and guest house us
•
Managed the reception,Answered and forwarded phone calls,
sorted and distributed post
E D U C AT I O N
•
Reserved conference rooms, prepared and sent correspondence,
and other administrative activities
•
Bachelor's Degree in Public
Administration, 2020
Raised and retired advances for general office procurement
S U M M A RY O F Q U A L I F I C AT I O N
OBAFEMI AWOLOWO
UNIVERSITY, ILE IFE OSUN
STATES
OND in business administration,
201
YABA COLLEGE OF
TECHNOLOGY
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Highly experienced in administrative and sales environment
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Familiar with customer service, administration, sales and marketing
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Familiar with sales and marketing with targets objective
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Outstanding knowledge of scheduling of web demos, customer
meetings and internal team meetings as required
•
Exceptional knowledge of updating customer records as necessary
in Salesforce and communicating with Account Executives .
•
Profound knowledge of pricing, product content and internal
procedures.
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Thorough knowledge of handling customer inquiries and complaints
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Extreme ability to handle multiple tasks along with strong
organisational methods
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Ability to identify data entry and order issues and bring them to the
attention of management
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Ability to upsell, market and execute sales of brand products via
telesales, social media sales, physical sales or email marketin
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Ability to use and apply trending internet marketing skills and tools to
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reach targeted customers.