Imaobong Peter

I'm a professional customer service officer, versatile and a people-oriented individual with about 3 years of experience. Through my work-related and educational experience, I have expanded my abilities to provide excellent customer service in a professional manner.

Also, my background in the people service industry has equipped me with superior organizational facilities and time management skills. I have an outstanding problem-solving skills that allow me to respond to customer’s complaints or issues in a professional manner and handle them effectively.

I pay a very close attention to details with a positive attitude, strong knowledge of CRM tools and softwares such as Zendesk, Click Up, Slack, Hubspot, Trello, Monday.com among others.

I have worked as a personal/ executive assistant for years, organized events with over 1500 participants and juggled all kinds of tasks at the same time, followed communication guidelines, policies and procedures, handled customer complaints and provided alternatives with solutions to ensure resolution of complaints with satisfaction, also generated leads and boosted sales to about 95% with no supervision.

My good organizing skills, great communication skills, knowledge in digital and social media marketing, quick response to phone calls and emails, generating ideas, make effective decision and love for continuous learning can help boost the company's growth and performance in less than a quarter.

I am dynamic, proactive and responsible, always ready to take on new challenges, give room for improvement and work satisfactorily. I'm eager to help and ready to work with you for more than 30 hours per week which is why we should talk and explore the possibilities of something lucrative in doing business together.

Thank you!