AKPAN IMAOBONG CHRISTOPHER B.Sc
House C5b, B Drive, Road Safety Estate, Lokogoma, Abuja-- www.linkedin.com/in/ imaobong-akpan
PROFILE SUMMARY
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Effective self-starter with experience in customer relationship management and sales.
Good knowledge of data entry, data sourcing and data analysis.
Excels in achieving and exceeding targets and business objectives.
Possesses strong leadership, communication, and interpersonal skills with clients at all
levels.
● A trained virtual assistant with good knowledge of Google Workspace and MS WORD.
KEY SKILLS
Proficient in the use of Google Workspace
Project Management and strategic planning
Verbal and written communication
Customer service skills – problem-solving
WORK EXPERIENCE
ROSABON FINANCIAL SERVICES, ABUJA, NIGERIA (2023 – Till Date)
Loan Sales Executive/ Client Relation Manager
Evaluate credit worthiness by processing loan applications and documentation with
specified limits.
Interview over 30 loan applicants to determine financial eligibility and feasibility of
granting loans.
Determine all applicable ratios and metrics and set up debt payment plans.
Justify decisions (approvals/rejections) of loan applications and prepare report on them.
Update up to 15 loan applications, record them, compute payment schedule of
transactions on ERP.
UK-DION INVESTMENT LIMITED, ABUJA, NIGERIA (2019 - 2022)
Business Development Manager / Human Resource Assistant
● Researched, identified, analyzed, and executed a new business initiative which led to
sales improvement by 20% monthly.
● Executed administrative and legal related tasks under the supervision of the Human
Resource Department.
● Conduct interviews for new hire and selecting the right candidates to fill in vacant
positions.
● Make all administrative information available to all staff.
● Prepare pay slip of staff, editing and ensuring up-to-date data for payroll accuracy.
● Managing existing and new customers through account management/Advisory Services
to maximize retention and referrals.
● Developed channel partners to increase company-wide sales leads and industry
partnerships which led to a 30% increase in sales.
● Virtual staff training and orientation on product knowledge to new and existing staff
respectively. Presentation of company’s product to prospective clients.
GLOBAL REACH INTEGRATED SERVICE LTD, ABUJA, NIGERIA (2018 - 2019)
Executive Secretary
● Scheduling meetings and appointments for the CEO as well as taking minutes in
meetings
● Handled customer complaints, and provided appropriate solutions and alternatives
within the time limits which led to customer satisfaction and retention.
● Open, sort, and distribute incoming correspondence and email for the CEO
● Filed and retrieved corporate documents, records, and reports.
● Attend to visitors and determine whether they should be given access to specific
individuals.
● Skillfully managed administrative responsibilities for the welfare of staff such as ordering
supplies, maintaining records, handling maintenance, and handling confidential
information.
NIGERIAN INSTITUTION OF SURVEYORS (NIS), ABUJA, NIGERIA -)
Administrative Officer
● Reviewed, screened, prioritized, and responded to incoming correspondence.
● Data sourcing, collation, and file management.
● I Collaborated with the operations team to prepare materials for conferences,
correspondence, appointments, and meetings.
● Preparations of presentation reports and spreadsheets.
● Interpret administrative and operating policies and procedures for employees.
● Designed and implemented upgraded training policies for both new and old employees
● Coordinated and participated in training and development for new employees and
existing employees respectively.
CHI LIMITED, DELTA, NIGERIA -)
Administrative Assistant
● Answering and directing phone calls to relevant staff
● Scheduling meetings and appointments for the manager as well as taking minutes in
meetings.
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Being a point of contact for a range of staff and external stakeholders
Preparing accurate daily reports of stocks and sending new orders to head office.
Overseeing unloading of trucks and stock taking to correspond with the received invoice
Provided exceptional administrative support to managers and colleagues, hence
increasing the overall efficiency by 30%.
REFEREES:
Will be provided based on request.
EDUCATION
AFRICAN LEADERSHIP GROUP (ALX) -
Virtual Assistant
ONLINE DATA ENTRY COURSE.
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UNIVERSITY OF PORT HARCOURT – Port Harcourt, Rivers State, Nigeria-
B.Sc. – Business Management
FED. GOVT. GIRLS’ COLLEGE – Mpkat Enin, Akwa Ibom State
Senior School Certificate Examination (SSCE)
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