Imani Dixon

Imani Dixon- Skilled in building interpersonal relationships. Open to any career opportunities within the diverse fields of customer service, hospitality, hospitality consulting, or business management. Education University of Illinois at Chicago College of Liberal Arts & Sciences Bachelor of Art Degree Earned: May 2019 Major: Sociology Work Experience Freelance Writer/Editor/Proofreader May 2015 to Present •Published author of two books •Writing essays, articles, research papers, blogs, contracts and invoices •Specializing in expert level grammar and punctuation correcting/editing •Providing consolidation and conciseness for lengthy documents •Using Microsoft word, Microsoft office, Adobe, Canva, Google Docs, Google Slides, and nunneries image editing softwares ME Lasers (Houston, TX) Executive Assistant/ Project Manager September 2021-Present •Acting as the point of contact among executives, employees, clients and other external partners. •Using various software, including word processing, spreadsheets, databases, and presentation software. •Managing executives’ calendars and setting up meetings. Admire Your Beauty Salon (Atlanta, GA) Business and Brand Manager December 2019 to February 2020 •Handled hiring, scheduling, marketing, and advertising for the salon. •Communicated with a plethora of high profile clients to ensure a safe, private and high quality salon experience. •Maintained a meticulous system of checks and balances. Nacional 27 (Chicago, IL) Server October 2018 to May 2019 •Served a very diverse clientele reflective of the River North neighborhood. •Applied knowledge of Latin culture and cuisine in order to give well informed descriptions of a variety of Latin dishes from 27 different countries. Bar Takito (Chicago, IL) Server June 2018 to August 2018 •Provided fine dining-like service in a very fun, yet casual Fulton Market restaurant. •Gave detailed descriptions of a very unique contemporary Latin American/ Mexican fusion menu to guests. •Gained a great deal of knowledge of tequilas, mezcals, and Mexican beers to add to general liquor IQ. The Tilted Kilt (Chicago, IL) Server January 2017 to May 2018 • Leveraged high level interpersonal skills to create individualized service experiences with all consumers. • Guided patrons through menu selections; routinely utilized extensive knowledge of food and beverage options. • Became skilled in the navigation of the Aloha POS system, and used it daily to input and adjust customer orders. The Silver Room (Chicago, IL) Sales Associate October 2016 to May 2017 • Memorized detailed retailing specifications for approximately 50 local, artisan jewelers and clothing brands. • Reorganized product placements weekly to create a diversified boutique experience for a consumer pool primarily composed of regular shoppers. • Aided in the coordination of various public events booked by the Silver Room, i.e. music showcases, fashion shows, and limited clothing releases. LuxBar (Chicago, IL) Hostess July 2016 to September 2016 • Greeted and sat guests at their desired tables, gaining valuable fine dining experience at a vibrant Gold Coast establishment. • Booked patrons and organized records via the OpenTable reservation system. • Provided assistance to servers in a fast-paced environment by recommending menu choices to customers and running food. The Brass Monkey Restaurant (Chicago, IL) Hostess June 2015 to February 2016 • Used the Open Table booking system frequently to schedule reservations for prospective customers. • Actively applied premium customer service and spatial comprehension to greet and seat guests. • Assisted in the preparation and coordination of numerous private events, i.e. wedding receptions, corporate meetings, and fundraisers. Skills Software: Microsoft Word, Excel, PowerPoint. Aloha POS system, Open Table reservation system, Micros POS system.