Highly motivated and goal-oriented professional committed to pursuing a long term career in IT. Seeking a position that allows me to learn new technologies while utilizing my critical recruiting and managerial skills to play a role in the success of the organization. Have high personal integrity, and able to relate to and create trust in all. Highly articulate, confident and persuasive team-builder, able to motivate and communicate to achieve exceptional business performance.
PROFESIONAL SUMMARY
Dynamic and result-oriented individual with more than 5 years of professional IT recruitment experience in Telecom/Banking/Software development industry. Expert in full cycle recruitment and placements in USA and Canada.
Extensive experience sourcing candidate pipelines focusing on time and speed and critical analysis. Making sure to present a right and cultural fit candidate which would be cost effective.
Possess excellent knowledge of recruiting and hiring processes including sourcing, screening, interviewing, reference checking and tracking, salary negotiations, closing and on-boarding.
A resourceful, solution-focused professional with excellent interpersonal and rapport-building skills.
Responsible, loyal, reliable, and independent worker with high level of enthusiasm and creativity.
Manage all company’s staffing objectives by recruiting and analyzing job candidates, Search and match qualified candidates, through headhunting and company database, social media channels, job boards and other resources. Not to mention negotiating salaries and employment deals.
Ability to work under pressure and aggressive deadlines.
Self-motivated professional who achieves results and has superior ability to coordinate and perform several projects simultaneously.
TECHNICAL SKILLS
Candidate Sources
Monster.com; Dice.com; LinkedIn Recruiter, Indeed.com; Jobilico.com; Workopolis.com; ATS database, referral and connections.
IT Recruitment for commercial and federal clients
Technical Project Manager/Director/Scrum Master/Agile Coach, Program Managers, Product Managers etc.
Software/Web Developers
Java, Dot net, Full Stack, IOS, Android, C#, C++, Big data, Hadoop, Python, ColdFusion, ROR, SharePoint, UI, UX, PHP, Drupal, etc.
Sun / Web Technologies
Java, J2EE (JSP, Servlet, EJB), Core java, Struts, Hibernate, Spring, JSF, JBOSS
Microsoft Technologies
.Net 4.0/3.5,ASP.net, C#, VB.net, Win forms, WCF, WPF, web services, Silverlight
Infrastructure
AIX, UNIX, LINUX, Solaris, Middleware, Build and Release Engineer
Data/database related
Oracle/SQL/BI Developers/ Database Administrators/Data Architect/Data Scientist
Oracle Technologies
Oracle 11i, R12, 9i, PL/SQL, Oracle Apps Developer, Oracle UCM, Oracle BRM
Data warehousing
ETL Tools: Informatica, Data stage, MSBI, SAS, Hyperion, Cognos
ERP Applications
Oracle Apps Functional, Technical and Techno functional consultant
SAP Technical and Functional
SAP ABAP, SAP FICO, SAP BW, SAP SD, SAP SCM, SAP CR, SAP HR
Testing
Manual Testing, Automation testing
System Administrators
Windows, HP-UX, Solaris, AIX, UNIX internals, Linux
Networking
Routing and Switching, Voice, Data Center, Security, Collaboration
EMPLOYMENT HIGHLIGHTS
B-Tech Group – Rolling Meadows, IL February 2019 – June 2019
Technical Recruiter / Talent Acquisition Specialist https://btech-group.com/
Clients: Sidley Austin, Health care service corporation, Bank of Chicago, Infinity Tribe etc.
Description: BTech Group is a U.S.–based IT solutions provider headquartered in Chicago, Illinois. They deliver exceptional service and value in the IT Infrastructure, Web Development, QA Consultancy, and Mobile App Development spaces.
Key Responsibilities
Responsible for full cycle IT recruitment including gathering the client requirements, Sourcing, Prescreening, Formatting Profile, interview scheduling, follow ups, salary negotiations and rolling out the offer, on-boarding process of the candidates.
Worked with local and national technical consultants to identify contract, contract-to-permanent and permanent positions in the areas of IT, Business Applications, Telecommunications and Engineering.
Used various job boards like Monster, Dice, LinkedIn, Indeed and ATS (JazzHr).
Extensive use of ATS (Applicant Tracking System) JazzHr and also building up the database of the ATS.
Worked on contract as well permanent staffing needs of the clients.
Worked closely with Sales and Management Team to understand and deliver on client’s needs.
Developed a pool of qualified candidates in advance of need.
Met established hiring targets and maintains compliance with established reporting structure.
Participated in negotiations with top niche resource suppliers/securing consistent consultants at competitive rates to deliver/manage decreasing submission timelines.
Holds a good track record on closing hard to fill roles.
TRUE RPO – Woodbridge, Vaughan April 2017 – August 2018
IT/ Recruitment Executive https://truerpo.com/
Clients: Clear Bridge Mobile, RBC, Upstream, Directed, Government sectors in Canada etc.
Description: TrueRPO is a recruitment process outsourcing company headquartered in Toronto. With a global team of recruitment specialists dedicated to every step of the recruiting process – from job posting to candidate sourcing to screening – they help companies like yours create a healthy talent pipeline, build and market a sustainable employer brand, and reduce time to fill.
Key Responsibilities
Responsible for end to end recruitment of Fortune 500 direct clients in regards to various IT/Non-IT staffing including initial screening, interview scheduling, releasing the offer, on-boarding and EQC.
Handled positions like Firmware Engineer, BIOS Engineer, Software Developers/Engineer, Network & System Admin, SDET, Business Analyst, Project & Program Managers, QA’s and Validation Engineer.
Used various job boards like Monster, Workopolis, LinkedIn, Indeed and Zip recruiter.
Developed and posted job descriptions on company website and job boards.
Hands on experience of recruiting candidates through LinkedIn and also building up the database of some passive candidates.
Placed Fulltime Employees, Independent Contractors and Temporary employees.
Compile and report on statistical and general data from the ATS and recruiting report.
Remodeling of the job descriptions to ensure they are accurate and that they meet all legislative requirements.
Built talent pool by proactively networking and establishing a sustainable relationship with talents.
DGS (Digital Globe Services) – Lahore, Pakistan February 2016 – February 2017
In-House Recruitment Executive / CSR http://www.dgsworld.com
Description: DGS is a specialist provider of outsourced online customer acquisition solutions for large, consumer-facing corporations. DGS delivers customers to its clients through optimized paid search, integrated websites and contact center support, receiving a fee for each customer acquired for its clients.
Key Responsibilities
Involved in full cycle in house recruitment of contact center employees.
Selling in house openings to candidate and advertising opportunities on various job boards.
Liaised with business partners to determine hiring needs, developed & executed strategies to attract the right candidates.
Responsible for recording all employee information such as personal data, attendance, benefits, compensation and holidays. Always displaying the utmost discretion when dealing with any sensitive or personal issues.
Performed analysis of various reports, and provided critical data/ statistical information to management using MS office/Excel.
Developed a pool of qualified candidates in advance of need.
OVEX Technologies – Lahore, Pakistan June 2015 – December 2015
Customer Service Representative http://ovextech.com/
Description: Ovex Tech Pakistan’s vision is “Think, Innovate, and grow”. We strive to continuously develop our expertise for the benefits of our clients. Our experienced team executes any customer services project with agility and speed so as to provide them with a distinct customer services advantage. We look for innovative ways to service our client’s customers using myriad of technologies and tools. We understand the demands of a customer focused organization and partner with our client to help translate that focus into excellent customer service. Your customers deserve special attention and we provide that focus and quality.
Key Responsibilities
Identify customer needs and preferences, prioritize actions and evaluate outcome.
Establish clear goals, deploy SMART KPI while inspiring team spirit and achievement
Customer Service satisfaction level increased from 8 points to 12 points
Drove different actions and activities to ensure best is class data and digital service and implement full range of services.
Broken all records of sales (up selling and cross selling) while leading New Business Contact Center
Professionally handled client accounts, balance inquiries and performed service plan checks to ensure clients were accessing the best plans
Processed various payments transactions via telephone calls.
Totally Wicked – Lahore, Pakistan March 2014 – January 2015
Brand Manager
Description: Totally wicked is much more than just a supplier of electronic cigarettes and e-liquid. Totally wicked is a community, Totally Wicked is an innovator, Totally Wicked is a force for good championing the cause of e-cigarettes and e-liquid worldwide. We are very proud of our products, our reputation and above all our commitment to our loyal customers.
Key Responsibilities
Following up on Current/Future Projects (Campaigns and activations).
Working closely with sales team to achieve the targets.
Developing marketing plans and strategies to grow and expand the relevant brands within the company in terms of strategic importance.
Handling digital media activations/posting tracking.
Mind Bridge – Lahore, Pakistan November 2013
Telecommunication Sales Representative
Description: Mind Bridge is a leading global provider of Business Process Outsourcing (BPO) services.
Key Responsibilities
Drove different actions and activities to ensure best is class data and digital service and implement full range of services.
Broken all records of sales (up selling and cross selling) while leading New Business Contact Center
Professionally handled client accounts, balance inquiries and performed service plan checks to ensure clients were accessing the best plans
Processed various payments transactions via telephone calls.
EDUCATIONAL QUALIFICATION
O-Levels
New York High School, USA
A-Levels
New York High School, USA
PERSONAL PROFILE
Date of Birth: 08/01/1989
Marital Status: Married
Nationality: Pakistan
Languages: English (American Native), Urdu