Ilonah Jean Ingente Concepcion

ILONAH JEAN CONCEPCION SOCIAL MEDIA MANAGER| VIDEO EDITOR| GRAPHIC DESIGNER EDUCATION Bulacan Polytechnic College Call Center Management- SKILLS - Commonwealth Quezon City NCR-Ilonah Jean Ingente-Concepcion TRAINING/CERTIFICATION Social Media Content Calendar Social Media Management Social Media Management Content Strategy/Social Media Calendar Video Editing & Visial Content Creating Facebook Poster & Designing Story Posters Graphic Design Cover Letter and Resume Making Administrative Task Creation of Social Media Video Promotional Customer Service Creation of Canva Website Video editing using Canva & Adobre Premier Pro WORK EXPERIENCE Social Media Manager Yeshua Harvester Church 2022 - present Organizes all social media posts and schedules General Virtual Assistant Guest Communication Specialist Property Management Virtual Assistant Customer Service Specialist Corporate Companies- content delivery. Customer Support: Handles customer emails and chats Creates engaging graphics and multimedia content to resolve inquiries and complaints professionally. to highlight key event. Administrative Support: Manages order processing, filing, and business documentation. Video Editor | Graphic Designer Scheduling: Organizes calendars and manages Freelancer 2022 - present appointments with high accuracy. Produce scroll-stopping short-form and long-form video content utilizing AI-driven platforms. Design high-conversion thumbnails and professional posters that strictly adhere to your brand's visual standards and identity. Data Management: Handles data entry and keeps organizational records up to date. REFERENCE Charryz Ann Esplana Trainer, Optum Global Advantage Phone:- Email :-