Ilona Plaatjies

Experienced Medical Administration Specialist with 15+ years in call centre and healthcare environments. Strong background in medical aid authorisations (MRI, CT scans, breast biopsy), chronic medication support, ICD-10 coding, and claims follow-ups. Highly organised, detail-oriented and experienced in working with multiple branches and stakeholders. Seeking freelance remote opportunities in medical administration, claims follow-ups, medical coding and virtual assistance.