Ileh Doris Okafor

 ILEH DORIS OKAFOR 20 Oakdale Road South Woodford, Essex E18 1JX Tel:- Mobile:- E-mail:- Personal Summary/Current Employment Administrator March 2021 to Date I currently work as an administrator in a nursery school. My job description entails: Liaising and working with the local authority for updates from department for education Preparing payroll for staff Receiving payments from parents of our children Booking manager and staff for trainings Booking meetings for the manager Managing social media page for the nursery Responding to emails Responding to enquiries from our website Downes Eyecare Ltd Receptionist/Admin Sept 2017 to Feb 2021 Calling and booking of patients Answering phone calls for enquiries and resolving queries Taking charge of NHS forms Taking cash payments via cash and card Postal services Filing of record cards Arranging meetings for the manager Helping patients with selection of frames Cleaning and keeping the practice tidy Confidentiality of patients Information Stock taking Managing company’s social media pages Flourish Global Consulting Ltd (Chartered Accountants) Accounts Officer/Supervisor Aug 2012 - Aug 2017 Support the senior partner with client meetings, business strategy, and with good time management skills, all monthly RTI submissions are done on time on behalf of the clients Articulate and professional by prioritising daily tasks to ensure clients are not penalised by the HMRC, hence, all submissions are done before stipulated deadlines Commitment and loyalty on my part has endeared me to the senior partner as much reliance is on me to manage multiple deadlines and yet work under pressure, in times of yearly self assessment for clients and Clients preparation and submission of annual accounts for corporation tax purpose Clients are attended to professionally and with good confident telephone manner and customer service skills, tax advice is given Accounts and daily tasks are done with good IT skills in SAGE software, Excel and MS word Supervisory roles are also done as i stand in for the office manager to oversee the work of the other team members, thus committed to quality and excellence Active collection and sending out of mails to and from clients and appropriate authorities for effective communication and positive results, thereby promoting healthy businesses for clients Customer service role to clients and visitors and resolving queries that arise Sodexo Healthcare Customer Service Support Jan 2012-Nov 2012 Good communication with patients over their needs as it arises Dealing with all queries over the phone Hope Super jobs Healthcare Assistant Jun 2010-Oct 2011 Good administration of medication to service users Escort services and support to service users Education Mont Rose College of Management SciencesHND Hospitality Management April 2018 – Jan 2021 NCFE Level 2 Certificate in Principles of Customer ServiceOct 2017 - Nov 2017 Redbridge Institute of Adult Education (SAGE Computerised Accounts Levels 1-3/SAGE Payroll) Sept 2011-Mar 2013 University of Nigeria, Nsukka Bs.c Accounting - Reference available on request