Ikponmwosa Osazuwa

IKPONMWOSA OSAZUWA Address: 9, Ehigiagba Street, Ekosodin, Edo state Telephone: - Nationality: Nigerian Email:- Education 2014 – 2019 College of Technology, Federal University of Petroleum Resources (FUPRE), Delta State, Nigeria. B.Eng. Marine Engineering 2005 – 2008 Norman Edwards College, Edo State, Nigeria. WAEC: Eight (8) credits including Maths and English Evbotubu Secondary School, Edo State, Nigeria. JSCE: Nine (9) credits 2003 – 2005 Relevant Work Experience 2023 – 2024 2019 – 2023 2015 – 2019 Social Media Evaluator/Researcher, Appen, Los Angelos (Remote), USA  Evaluated and analyzed social media content to ensure consistency and quality, honing attention to detail and analytical skills  Provided feedback and recommendations to improve user experience, demonstrating a customer-centric approach  Researched and identified trends and patterns in user needs and preferences  Developed and maintained a comprehensive knowledge base of social media platforms and their features, showcasing adaptability and technical skills Student Success Coach, Pinnacle International, Delta State, Nigeria.  Prepared students for WAEC exams, resulting in a 95% pass rate  Taught coding bootcamp, with 90% completion rate  Developed and implemented engaging lesson plans, resulting in a 25% increase in student engagement  Collaborated with instructors to identify knowledge gaps and create targeted interventions, leading to a 30% increase in student understanding  Provided one-on-one support to students, resulting in a 20% increase in student confidence and motivation Technical Writer, Marine Department (FUPRE), Delta State, Nigeria.  Authored a comprehensive final year report detailing the design, development, and testing of a prototype centrifugal test rig, including results, recommendations and conclusions  Developed clear and concise technical documentation, including : -    2008 – 2014 User manuals for operating and maintaining the test rig Technical specifications and datasheets for components and materials - Troubleshooting guides and fault diagnosis procedures Created visual aids such as diagrams, flowcharts, and graphs to support complex technical concepts and illustrate the test rig’s design and operation Collaborated with cross-functional teams, including engineers and researchers, to review and edit technical documents, ensuring accuracy and clarity Utilized technical writing skills to communicate complex technical information to both technical and non-technical audiences Health Information Technician/Customer Support, Jimon Medical Centre Edo State, Nigeria.  Ensured data management and compliance at Jimon Medical Centre  Resolved technical issues troubleshooting software problems  Analyzed and interpreted data to identify trends, improve quality, and reduce errors, presenting findings and recommendations to the quality improvement team Transferable Core Skills  Team Leadership/collaboration, communication and motivation  Community engagement, time management and project management  Problem solving, data analysis critical thinking and evaluation  Attention to details and Emotional Intelligence  Provided technical support and emotional management to customers across multiple industries (certificate students, pharmacy/hospital, social media, etc.) Additional Skills and Interest Languages: Edo (Native), English (fluent) Sport: Chess lover; Forever Arsenal fan; Coding: Basic programing skills in python (automating simple tasks) IT: Proficient in the use of CRMs (hubspot, freshdesk), Dropbox, Google suite, project management tools (Asana, Trello); Appointment and scheduling tools (PickTime, Calendly), slack/discord, and pick up related skills quickly Referee available on request