Ikike Nkanta

Ikike Nkanta Education University Of Uyo, Akwa Ibom State, Nigeria​ Bachelor of Science in Business Management ​ ​ ​ ​ ​ 11/2016 - 12/2021 ​ Core Competencies HR & Operations Management | Data Analytics | Labour Law & Compliance | Payroll & Statutory Remittances | Recruitment & Onboarding | Policy Development & Implementation | Event, Travel & Logistics Coordination | Process Improvement & Documentation | Stakeholder & Vendor Coordination | Records & Information Management | Project & Task Coordination Work Experience MSI Nigeria Reproductive Choices​​ ​ ​ ​ ​ ​ Abuja, FCT, NG Human Resource Officer​ ​ ​ ​ ​ ​ ​ ​ 07/2024 - Present ●​ Managed end-to-end payroll processing for staff, ensuring 100% accuracy and compliance with statutory requirements by maintaining structured payroll controls and validation checks. ●​ Registration and management of over 1,144 team members on LIZA (HRIS) across MSI Nigeria country program. ●​ Improved HR data accuracy by 90% by designing and maintaining a centralized employee records system that reduced manual errors and improved audit readiness. ●​ Coordinated recruitment and onboarding activities for technical and non-technical roles, reducing onboarding cycle time by standardizing documentation and induction processes. ●​ Supported labour compliance by administering employment documentation, contracts, and HR policies in line with Nigerian labour regulations. ●​ Strengthened workforce capability by coordinating learning and development activities, identifying skill gaps, and facilitating internal and external training programs. ●​ Delivered timely HR reports to senior management, supporting operational planning and informed decision-making. ●​ Improved recruitment tracking and visibility by developing structured recruitment logs and reports, enabling better workforce planning. ●​ Led sentiment analysis initiatives on employee feedback, turned insights into actionable improvements that enhanced employee engagement and satisfaction while maintaining 100% data accuracy in employee records. Statisticss.com (Remote)​ ​ ​ ​ ​ ​ ​ ​ Abuja, FCT, NG Data Scientist/Operations Support Analyst​ ​ ​ ​ ​ ​ 05/2024 - 04/2025 ●​ Designed and deployed AI/ML models to improve diagnostics, HR analytics, and workforce predictions for international clients. ●​ Supported organizational operations by developing structured reporting systems that improved management visibility into workforce and project performance. ●​ Improved decision-making efficiency by translating operational data into clear reports and dashboards for senior stakeholders. ●​ Collaborated with cross-functional teams across multiple countries, supporting coordination and timely delivery of operational initiatives. ●​ Documented workflows and operational processes to improve consistency, accountability, and knowledge sharing across teams. ●​ Fine-tuned and deployed large language models (LLMs) for text classification, chatbot development, and HR/health support systems. ●​ Built interactive AI-powered dashboards and predictive tools (Python, SQL, Power BI), enabling real-time insights for decision-makers. ●​ Led A/B testing of prototype AI solutions, improving adoption rates and validating model usability in LMIC contexts. ●​ Developed responsible AI protocols embedding bias mitigation, fairness, and explainability into all models. ●​ Collaborated cross-functionally with technical and non-technical teams, translating complex AI concepts into actionable insights. BorderlessHR (Remote)​ ​ ​ ​ ​ ​ ​ ​ Ottawa, ON, CA Associate Data Analyst/HR Operations Support​ ​ ​ ​ ​ 06/2023 - 05/2024 ●​ Led the design and deployment of AI interview assistants using Python and GPT-3.5 Turbo, enhancing recruitment efficiency. ●​ Supported HR operations by developing structured recruitment and performance tracking tools, improving recruitment decision quality, and ensuring process transparency. ●​ Improved reporting efficiency by consolidating HR data into standardized reports used by management for workforce planning. ●​ Coordinated with international teams and stakeholders, ensuring accurate data exchange and timely delivery of operational reports. ●​ Supported internal capacity building by training teams on reporting tools and data interpretation for HR decision-making. VR Superstore (Remote)​ ​ ​ ​ ​ ​ ​ ​ New Jersey, USA Data Analyst​ ​ ​ ​ ​ ​ ​ ​ ​ 11/2023 – 01/2024 ●​ Supported business operations by developing performance tracking reports that enabled leadership to monitor key operational indicators. ●​ Coordinated with stakeholders to define reporting needs, ensuring alignment with organizational priorities. ●​ Contributed to process improvements by identifying inefficiencies and recommending operational adjustments. ●​ Supported the implementation of AI and machine learning for enhanced data analysis and prediction. Association Of Power Generation Companies, Nigeria​ ​ ​ ​ ​ Abuja, Nigeria Data Analyst & Business Support Specialist​ ​ ​ ​ 4/2022 – 2/2023 ●​ Conducted research on the Nigerian Electricity Supply Industry (NESI) and developed reports and presentations to inform stakeholders. ●​ Supported organizational operations by coordinating administrative tasks, documentation, and internal communications. ●​ Assisted in organizing meetings, workshops, and stakeholder engagements by preparing materials and managing logistics. ●​ Maintained correspondence with stakeholders and partners, ensuring timely responses and accurate record-keeping. ●​ Prepared reports and presentations to support sector engagement and policy discussions. Sirmeek Achievers Cyber Cafe​ ​ ​ ​ ​ ​ ​ Akwa Ibom, Nigeria Administrative Manager/HR Manager​ ​ ​ ​ ​ ​ 3/2020 – 2022 ●​ Managed day-to-day office operations, procurement, and staff administration, reducing operational costs by 15% through better vendor coordination and expense control. ●​ Improved customer retention by 20% by organizing administrative workflows and supporting targeted service initiatives. ●​ Maintained staff records, schedules, and payroll documentation, ensuring orderly office administration. ●​ Trained over 40 individuals in computer and office productivity skills, improving service delivery and efficiency. Tools & Systems Microsoft Excel, Sheets, SQL(PostgreSQL, MySQL, BigQuery), Power BI, Tableau, SharePoint, Google Workspace, Microsoft Office 365, ClickUp, MS Project, MS Planner, Asana, Trello, Workday, ERP NEXT, LIZA(HRIS) Certifications Human Resource Management Professional, Prompt Engineering for Generative AI (2024), Career Essentials in Generative AI (2024), AI Career Essentials (2024), AI for Everyone (2024), Introduction to Artificial Intelligence (2024), Python Programming (2024), Programming Foundations: Beyond the fundamentals (2024), Data Science Bootcamp (2023), Introduction to Blockchain Technology (2023), Google Data Analytics Certificate (2022).