Ikeogu Chidera

Ikeogu Chidera

$15/hr
Technical/Customer Support Specialist
Reply rate:
31.58%
Availability:
Hourly ($/hour)
Location:
Winnipeg, Manitoba, Canada
Experience:
4 years
About

Highly motivated and detail-oriented technical support specialist with 3+ years of experience in providing top-notch customer service and technical assistance. Proficient in resolving complex technical issues, troubleshooting software and hardware problems, and ensuring customer satisfaction. Strong knowledge of operating systems, software applications, and networking fundamentals.

Skills:

  • Technical Support: Hardware, Software, Networking
  • Customer Service: Phone, Email, Chat, In-person
  • Operating Systems: Windows, macOS, Linux
  • Software: Microsoft Office, Google Suite, Adobe Creative Cloud
  • Networking: TCP/IP, DNS, DHCP, routers, switches
  • Troubleshooting: System errors, Network connectivity, Software conflicts
  • Communication: Excellent written and verbal communication skills
Languages
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