PROPERTY MANAGER
IKENNA OKAFOR
https://linkedin.com/in/ikenna-okafor
Enugu, Nigeria.
PROFESSIONAL SUMMARY
Results-driven Real Estate Property Manager and Virtual Assistant with experience in property management, short -term rentals, property scouting, administration, cold calling, and email management. Skilled in effective communication, problem-solving, and delivering seamless customer experiences. Proven ability to work independently and as part of a team to achieve exceptional results. Seeking a challenging role in a reputable company to utilize my skills, drive business growth, and contribute to the company's success.
SKILLS & ATTRIBUTES
● Email Management
● Property Management & Knowledge of the Real Estate Market
● Data Entry
● Calendar & Time Management
● Market Research & Analysis
● Lead Generation & Cold Calling
● Effective Communication
● Social Media Management & Marketing
● Customer Service
● Tech Savvy - Ability to work with Property Management tools and other tech tools
● Organization
● Problem Solving
● Ability to pay attention to details
WORK EXPERIENCE
Property Manager, Charles Global Homes & Enterprise, Nigeria. Jan 2019 till present
Core Responsibilities
● Conduct bill of inspection after a property is built to check the fixtures of the house before tenants check- in
● Assist with collection of fees and signing of tenancy or lease agreement
● Schedule periodic maintenance and regular tenants check-ins
● Facilitate Tenant-Property Manager communication
Airbnb Listing Optimization Specialist /Arbitrage Finder, Real Estate Investors in the US and UK Jan 2024- Present Core Responsibilities
● Optimize Airbnb listings using relevant keywords to increase visibility and bookings
● Generate leads of property owners/companies on different Real Estate Sites
● Contact owners and send messages to qualify them
● Analyze approved properties to know their value - OCR, ADR, AR.
● Ensure properties match clients criteria - location, rental price...
Property Manager/Virtual Assistant, Digital Hospitality Hub Nigeria May 2024 - June 2024
Job Type- Remote Internship
Core Duties
● Attended to guests inquiries, responded to emails and managed calendar
● Communicated with cleaners via Zoom to ensure property is ready before guests check in.
● Optimized listings on Airbnb to improve search results and increase bookings.
● Ensured guests had an excellent overall customer experience during their entire stay.
ACADEMIC QUALIFICATION
BSC in Estate Management, University of Nigeria Nsukka (UNN) (Inview)
CERTIFICATIONS & TRAINING
Fundamentals of Short Term Rentals/Property Management, Digital Hospitality Hub May 2024
