Ikenna Ajoku

IKENNA AJOKU -/ --Port Harcourt, Nigeria PROFILE: Results-oriented economics graduate and human resource professional with people management skills. Committed to leveraging my expertise and knowledge to drive the growth of your organization. I am dedicated to continuously learning and adapting to new ideas and experiences, making valuable contributions in the shortest possible time. SKILLS & COMPETENCIES • • • • • People Management Skills Active Listening & Ethical Judgement Conflict Resolution Coaching & Development Collaboration & Team Building • • • • • Use of Slack Use of Trello Microsoft Office Proficient Google Suite Proficiency Conflict Management EXPERIENCE/EMPLOYMENT HISTORY: [May 2024 – till date] – Oilserv Group HR Business Partner - Assist business leaders in identifying and prioritizing organizational capabilities, behaviours, and processes to align with business strategy. - Support line managers in forecasting and planning talent pipelines to meet business needs and strategy. - Enhance employee engagement, manage industrial relations effectively, and ensure compliance through disciplinary management. - Promote a strong leadership and coaching culture while supporting employee learning and development aligned with performance standards. - Manage specific projects as determined in the annual HR operational plan and contribute to functional and cross-functional initiatives. - Develop and deploy competencies that promote continuous improvement of HR services, processes, systems, practices, etc. - Oversee recruitment processes as the head recruiter, managing talent acquisition for its subsidiaries. - Handle employee relations matters and provide administrative support for day-to-day HR operations within the hospital and foundation. - Conduct performance appraisals for staff within its subsidiaries, contributing to effective performance management. - Respond to employee administrative requests and support employee engagement initiatives to foster a positive work environment in all assigned units. [May 2022 – March 2023] – The Concept Group Ag. People Operations Coordinator [Remote] - Developed, evaluated, implemented, and communicated HR policies, procedures, and guidelines, ensuring employees' understanding and adherence. - Oversaw payroll, statutory remittance, and employee benefits programs such as health insurance, leave management, and employee assistance programs. Responded to inquiries and facilitated enrollment. - Supported employee relations initiatives, addressing concerns and complaints, conducting investigations, and assisting with conflict resolution. - Tracked disciplinary issues, verified warnings, monitored behavior improvement, and managed misconduct. - Supported performance appraisal processes and assist in setting performance goals. - Maintained accurate employee records and HR databases, including personal information, benefits, compensation, and attendance records. - Compiled HR data and generated reports on various metrics like headcount, turnover, recruitment statistics, and training completion rates. Assisted in data analysis for HR decision-making. - Administered surveys and questionnaires to assess employee motivation, well-being, and working conditions. - Provided advice and support on all employee-related matters. - Led and supervised operational activities of the team members. [Oct 2020 till date – May 2024] – The Concept Group People & Culture Generalist - Conducting both phone & face-2-face interviews for prospective hires. - Sourcing for and engaging talents for immediate talent need. - Assist with the recruitment process, including job postings, resume screening, interviews, and candidate evaluations. - Manage employee onboarding, ensuring smooth integration into the organization. - Serve as a point of contact for employees, addressing queries, concerns, and providing guidance on HR policies and procedures. - Manage conflict resolution, disciplinary actions, and provide guidance on performance improvement plans, monitoring progress. - Collaborate with the People Operations team to manage employee benefits, including staff loans, leases, welfare incentives, and professional subscriptions. - Handle People transactions, including payroll coordination, benefits enrollment, and addressing related inquiries. - Manage employee mobility through transfers, redeployment, promotions, and terminations. - Identify training needs and coordinate training programs to enhance employee skills and knowledge. - Collaborate with the Performance Management and the Learning & Development leads to plan engagement activities. - Maintain and update employee records and People databases, generating reports and analytics to support decisionmaking. - Contribute to the development and execution of HR strategies, initiatives, and policies aligned with organizational goals and values. [May 2018 – Sept 2020] – Beuvic International Nigeria Limited People Manager - Conducting interviews, recruiting personnel to fill manpower needs and allocating responsibilities and work tools. - Plan and conduct new employee orientation to foster positive attitude toward company goals. - Support the management on disciplinary and grievance matters. - Manage and maintain employees and employee record. - Ensure the smooth and adequate flow of information within the company to enable smooth business operations. - Preparation and submission of materials, documents, company profile and bill of quantity for contract bidding. [March 2014 - Feb 2015] - NNAMDI OKWUADIGBO & Co. (Chartered Accountants) Audit Trainee/Support Staff - Preparation and classification of the various accounts that companies keep in preparation for review and verification. - Review and verification of accounts and supporting documents. - Verify assets and liabilities by comparing and analyzing items in correlation to documentation. - Communicates audit progress and findings by providing information to the team head/supervisor; highlighting unresolved issues; reviewing working papers and preparing final audit reports. - Draw up audit programs for companies to be audited. EDUCATION/ CERTIFICATIONS: Ai Career Essentials African Leadership Experience [alx]. Data/People Analytics [Excel and Power Bi] Dataleum Academy. Human Resource Management Certification Ginosko HR Academy. Human Resource Management Certification Chartered Institute of Personnel Management of Nigeria. B.Sc. Economics: Second Class Upper Division Imo State University Owerri, Imo State, Nigeria. -