Ijezie Beyonce

Ijezie Ezinne Beyonce Virtual assistant Work Experince CUSTOMER SERVICE BIBI MARKETING 2020-01 : 2022-09 Answering Questions About A Company's Products Or Services. ... Processing Orders And Transactions. ... Resolving Issues And Troubleshooting Technical Problems. ... Delivering Information About A Company's Offerings. ... Providing Proactive Customer Outreach I Works With Clients Who Have Complaints, Orders, Or Require Information About Products/Services Purchased From The Organization. I Also Provide Solutions That Fit My Customers Situations And Prioritize The Customers' Needs At Each Step Of The Process. CUSTOMER SERVICE REPRESENTATIVE Info base online 2012-07 : 2016-02 I Manage Incoming Calls And Customer Service Inquiries, Generating Sales Leads That Develop Into New Customers, And Identifying And Assessing Customer Needs To Achieve Their Satisfaction. I Listen To My Customers Concerns, Answer My Customer Questions And I Also Provide Information About The Company's Products And Services. CUSTOMER SERVICES AGENT PETON INVESTMENT 2017-03 : 2019-11 I Handle My Client Concerns, Offer Suitable Answers And Alternatives Within The Allotted Period, And Then Follow Up To Make Sure The Issue Has Been Resolved. I Maintain My Client Interaction Logs, Handle Customer Accounts, And File Paperwork. Observe Communication Protocols, Rules, And Regulations. Go Above And Above To Engage My Consumers. Educations COMPUTER SCIENCE University of lagos 2006-01 : 2009-07 Computer Science Courses FINANCIAL AID Coursea Interests My Profile Looking for a role that provides opportunities for learning and development while contributing to the growth of the organization . Contacts -- Nigerian Linkedin Link Languages - English Technical Skills - Zendesk Soft Skills - communication Virtual Assistance HubSpot Customer Service WRITING ASSISTANCE