IJEOMA VIVIAN NWANKWO
Lekki, Lagos |- |-
Professional Summary
Results-oriented professional, offering over 3 years experience in office administration, customer
service and cashier roles. Well-organized and dependable with unparalleled dedication to team
success, business operations and customer loyalty. Establishes clear standards and enforces
protocols for consistent, high-quality results.
Prepared to leverage quality of experience to take on dynamic new role at a fact paced
organization.
Skills
Administrative management
Media Outfit
Customer Service Understanding
On-Air Personality
Business operations knowledge
Interpersonal Skills
Customer Relations
Leadership Skills
Documentation and reporting
Creative & Innovative
Strategic planning
Microsoft Office
Excellent oral and written communication
skill
Work History
DIGITAL MARKETER/ADMINISTRATIVE EXECUTIVE
02/2020 to Current
Philo Eseneh & Co. (Law Firm/Property Management)
Engages online audiences by placing strong focus on sales process support and responding to
inquiries and comments timely and knowledgeably.
Develops content for media relations, corporate communications and social media posts.
Delivers top-notch administrative support to office staff, promoting excellence in office
operations.
Coordinates travel arrangements by booking airfare, hotel and ground transportation.
Handles client correspondence and tracks records to foster office efficiency.
Interacts with vendors, contractors and professional services personnel to receive orders, direct
activities and communicate instructions.
Produces highly accurate internal and external letters and memoranda.
BUSINESS DEVELOPMENT EXECUTIVE
05/2019 to Current
Pwan Homes
Identified and pursued valuable business opportunities to generate new company revenue
and improve bottom line profit.
Evaluated current service needs and product satisfaction levels with established customers to
improve offerings.
Maintained customer satisfaction with forward-thinking strategies focused on addressing
customer needs and resolving concerns.
Recommended properties to customers, thoroughly explaining details.
CASHIER
08/2018 to 05/2019
Life Bounty Pharmacy
Answered questions about store policies and addressed customer concerns.
Helped customers complete purchases, locate items and join reward programs.
Operated cash register for cash, check and credit card transactions with excellent accuracy
levels.
NYSC (Teacher)
06/2017 to 04/2018
Ekulu Primary School, Enugu State
INDUSTRIAL TRAINEE (Presenter and Reporter)
06/2015 to 11/2015
Bronze 101.5 FM, Benin City| – Edo State
Education
Bachelor of Science: MASS COMMUNICATION
2016
University of Benin - Benin City, Edo State
Senior Secondary Certificate Examination: W.A.E.C
St. Michaels Comprehensive Secondary School - Aba, Abia State
2011
