IJEOMA NWACHUKWU
SUMMARY
● Exceptionally skilled Communicator
● Excels in performing Administrative Tasks
● Efficient in Troubleshooting and
Customer support
EDUCATION
BSc. Mass Communication- 2016
Rhema University, Aba, Abia
4.6 GPA- First Class Honours
MSc. Development Communication(Degree Expected, 2023)
University of Uyo, Uyo, Akwa Ibom
PROFESSIONAL DEVELOPMENT
Virtual Assistant Certificate Program - 2022
ALX, Nairobi, Kenya
PMP Project Management Certification
Training - 2022
KanikaLearn
Administrative Professional Foundations 2023
Linkedin Learning
Customer Service: Chatting Customers
Through Chat and Text - 2023
Linkedin Learning
SKILLS
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Time Management
Adaptability
Problem-Solving
Critical Thinking
Strong Work Ethic
Handling Pressure
- Starline Eziama,
Aba, Abia State.-www.linkedin.com/in/IjeomaNwachukwu
WORK EXPERIENCE
Executive Assistant
- Feb. 2023
Teecoinz - Uyo, Akwa Ibom State.
● Worked closely with the CEO to ensure the
smooth running and completion of all
projects.
● Managed the CEO’s calendar and inbox
and replied to inbox timely.
● Scheduled appointments and meetings.
● Generated quality leads for the
company.
Administrative Assistant
- Feb. 2022
Cienature - Uyo, Akwa Ibom State.
● Successfully managed the CEO’s calendar
and improved time management by 30%.
● Efficiently handled product inquiries and
purchases, thus boosting annual sales by
over 50%.
● Skillfully organized meetings and took
detailed minutes with 98% accuracy.
● Handled travel booking and arrangements,
and other administrative requests from the
CEO.
VOLUNTEER EXPERIENCE
Customer Experience Volunteer - Present
Browsio - United Kingdom.
● Respond to customers’ inquiries via chats,
emails, and social media channels.
● Ensure that customers are onboarded
seamlessly.
● Escalate all customer-related issues to the
responsible department and follow up
promptly until resolution.
