Ijeoma Ngozi

I am a bundle of talents and this has helped my versatility in different positions.

I am a proficient enthusiastic, self l-starter with excellent customer service, sale and appointment setting skills honed from over five years of experience.

I have hands-on knowledge of virtual CRM tools usage and under took further studies to polish my deliverables to meet the required KPIs.

I have worked with Healthcare, Automotive,Real Estate and Banking sectors companies in different capacities, but my first love ❣️ will always be customer service.

I'm passionate about connecting with people, it keep me stimulated by the constant emerging trends, which I use to update myself to remain relevant for service.

Furthermore, I am an expert in:

• Excellent persuasive skills

• Appointment scheduling

• Effective customer service and relationship

• Cold calling

• Data entry

• Problem and conflict resolution

• Customer support (solving the most complex customer complaints within the organization service level agreement).

• Helping executive to optimize their work productivity. And many more

You can go on a well-deserved trip, knowing fully well that all your administrative duties are well handle. 🤩

I am flexible and constantly upskilling which is why I subject myself to routine SWOT analysis because I take pride in hardwork for good standing and for long term professional relationships with my clients.

When I am not working, I can be found at the church helping humanity in the society, cooking, baking, crafting, listening to music,reading novel 💘 ( historical fiction) or watching kdrama.

You should have me on your team; I'm ready to be a valuable addition to the progress of your organization. Thanks 😀