Ijeoma Melvis Okozor

IJEOMA MELVIS OKOZOR 10 Artisan street, Enugu, Nigeria | -- | www.linkedin.com/in/ijeoma-melvis-okozor SUMMARY A skillful and dedicated Virtual Assistant with over 2 years’ experiences in handling of email, record keeping and various administrative assistant tasks. Outstanding communicator and relationship builder are known for going above and beyond to ensure the best possible outcomes in client service and satisfaction. Highly organized with proven ability to manage high-profile projects and coordinate complex workflow and logistics. EDUCATION Enugu State University of Science and Technology– Enugu, NigeriaSeptember 2013 – July 2016 B.sc Sociology & Anthropology WORK EXPERIENCE Virtual Assistant January 2021 - September 2022 Orland Real Estate company – Lagos, Nigeria Managed end-to-end client relationships including inquiry resolution, appointment management, registration, customer review, and problem-solving as the primary point of contact throughout the move process. Developed and implemented filing of records management systems to increase efficiency and accuracy Remote Sales AssistantMarch 2017 - December 2020 Ijay Fashion Store – Enugu, Nigeria Managed customers, appointments, and calendar and booked meetings with new and existing customers. Built up a massive database of past and current customers and hunted down potential customers. SKILLS Great communication skills Data entry Organizational skills Attention to details Project management skills Confidentiality & discretion LANGUAGES English- Fluent French- Beginner