Ijeoma John

IJEOMA JOHN Executive Assistant| Remote Operations | Workflow Optimization Abuja, Nigeria | - |-linkedin.com/in/ijeomajohn _________________________________________________________________________ SUMMARY Strategic Tech-savvy Executive Virtual Assistant with over 5 years of experience delivering support to C-Suite executives and remote teams in administration, operations management, and business process automation. Expertise in strategic planning and operational efficiency, known for elevating executive productivity through streamlining workflows, optimizing calendars, inbox management, and supporting business development initiatives. Leverage technology to enhance executive support and drive organizational productivity in fast-paced corporate environments. Committed to enabling executive focus through a reliable and confidential administrative partnership. _________________________________________________________________________ SKILLS • • Professionalism & Initiative • Calendar & Email Optimization Executive & Administrative Support • Communication Competence Telephone & Email Etiquette • Business Process Automation • Strategic Planning • Data Privacy & Confidentiality • Global Business Networking • Data Entry& Data Management • Workflow Streamlining • Project Management • Email Automation • Google Workspace • WordPress • Microsoft Office Suite • Zoom • Calendly • Trello • Slack • Asana • Canva _________________________________________________________________________________ EXPERIENCE Executive Assistant & Job Listing Writer Zeelr.com | Port-Harcourt, Nigeria 03/2025 - Present Company Overview: We provide up-to-date job listings, personalized guidance, and resources tailored to entry-level professionals and remote job seekers. • Delivered executive support encompassing strategic planning to improve project turnaround by 15%, global networking for a 10% lead generation increase, and data privacy management ensuring full regulatory compliance. • Leveraged technology and remote collaboration tools, like Slack, Jitsi Meet, and Zoom, to provide seamless support and enhance communication by 40% within distributed teams. • Increased the diversity of the applicant pool by enhancing job listings and implementing SEO best practices by 50%. • Launched a new document management system to streamline the filing process, reducing physical storage needs by 30% and improving retrieval efficiency by 20%. • Uploaded an average of 40 job descriptions weekly to the company website, resulting in a 25% increase in direct applications received via the platform as tracked through WordPress analytics. Executive Assistant & Website Developer 09/2024 - Present AmadursGrid Media Hub & Technologies| Liverpool, UK Company Overview: A leading web design, IT consultancy, and digital solutions agency dedicated to helping small businesses in the UK. • Optimized complex calendar and travel arrangements, reducing scheduling conflicts by 40% and travel booking time by 30%, while achieving executive satisfaction through strategic planning and execution. • • • • Led the development of 10+ new website features that increase user engagement metrics like time on interactions by 20% as measured by Google Analytics. Reduced meeting preparation time by 40% with simplified templates, boosting executive satisfaction to 4.9/5. Updated and maintained content across the WordPress platform, managing over 50+ content revisions and ensuring timely and accurate information dissemination. Applied learned SEO principles to optimize website content for 20+ pages, leading to a 5% increase in organic search traffic. Executive Administrative Assistant 03/2019 – 08/2024 PEE Global Resources Nig Ltd | Abuja, Nigeria Company Overview: A mid-sized consulting firm specializing in visa application and processing, study abroad programs, business registration (local & International), outsourcing, and offshoring services. • Streamlined executive communication processes, improved report generation by 20%, and increased proposal acceptance rates by 25%, contributing to new business acquisitions. • Optimized scheduling processes to reduce conflicts by 40%, freeing up 5 hours weekly for executives to focus on strategic initiatives. • Implemented advanced filtering and labeling rules, reducing manual email sorting time by 75%. • Managed comprehensive travel arrangements for executives, reducing booking time by 40% and travel costs by 22% while maintaining a 100% satisfaction rating through strategic booking practices. • Executed time blocking strategies that boosted productivity by 25%, ensuring on-time completion of 95% of executive tasks and enhancing overall efficiency. ___________________________________________________________________ CERTIFICATIONS & TRAINING • • • Digital Skills Certification, 03/2025 Certified Virtual Assistant, 09/2024 Certified Customer Service Professional, 08/2012 EDUCATION • Post Graduate Diploma (PGD) in Customer Relationship Management Chartered Institute of Customer Relationship Management, Nigeria 08/2012 • Higher National Diploma (HND) in Business Administration and Management Federal Polytechnic Mubi, Adamawa State 12/2011 _________________________________________________________________________