Iheanyichukwu Olivia Somtochukwu.

OLIVIA SOMTOCHUKWU IHEANYICHUKWU Position Applying To: Executive Assistant. Location: 440236, Abia State, Nigeria. Nationality: Nigerian. Email:-Contact: -.​ LinkedIn Profile: https://www.linkedin.com/in/olivia-somtochukwu-iheanyichukwu PROFESSIONAL SUMMARY Strategic Executive Assistant and Operations professional with over 5 years of experience supporting executives and senior leaders in SaaS, AI and distributed environments. Skilled in complex calendar and inbox management, international and cross-time-zone coordination, and confidential correspondence for senior leaders. Known for reclaiming an average of 35 executive hours weekly through workflow optimization, reducing task errors by 85% with documented SOPs, and sustaining a 99% response rate on high-volume communications. Experienced in briefing preparation, communication support, stakeholder engagement, event planning, travel and expense management, and building strong cross-functional relationships that enable leaders to focus on growth, alignment, and strategic impact. Adept at operating with discretion, streamlining processes, anticipating needs and driving operational excellence in high visibility and remote-first team settings. PROFESSIONAL EXPERIENCE Externship – HP Tech Ventures, and PwC, (Remote, Texas, US). Externship Professional Training, (Non-Profit Consulting Externship & HP Tech Ventures: Deal Sourcing and Startup Analysis Externship) 2025-Present. ●​ Executed startup market research and competitive analysis, directly supporting venture sourcing decisions. ●​ Assessed business models, funding potential, and market positioning of tech startups. ●​ Strengthened executive decision-making through research, analysis, and insights that guided investment screening and strengthened pipeline recommendations. ●​ Partnered with nonprofit organizations to identify challenges and design sustainability strategies. ●​ Strengthened organizational grant writing, stakeholder engagement, and impact measurement capabilities. ●​ Authored research and reports that enhanced program design and donor engagement strategies. ●​ Delivered analysis and recommendations on efficiency improvements and operational risk management. ●​ Gained exposure to consulting frameworks and client engagement practices used in global firms. ORION TECHNOLOGIES INC. (Remote), Mexico. Executive Assistant,-.​ ●​ Delivered high-level virtual support for founders and CEOs across non-profit and SaaS sectors, managing calendars, travel, expenses, and strategic priorities with 100% confidentiality. ●​ Acted as a trusted liaison between executives, investors, and cross-functional teams, ensuring alignment on high-stakes priorities. ●​ Oversaw inboxes handling of over 3000 emails weekly, maintaining a 99% response rate within 24 hours, and improving client satisfaction scores. ●​ Supported hiring processes, prepared onboarding toolkits, facilitated orientation sessions and designed training resources that cut onboarding time by 40%. ●​ Designed and optimized systems that reclaimed an average of 35 hours per week, reducing administrative load and enabling executives to focus on high-impact decision making. ●​ Built and documented over 100 SOPs that reduced task errors by 85%, streamlined operations, and created scalable processes for remote-first teams. ●​ Orchestrated projects and cross-time-zone communications, ensuring seamless collaboration and on-time delivery of executive priorities. ●​ Acted as the operational backbone, anticipating needs and proactively resolving issues before they escalated, ensuring executives stayed focused on growth and strategy. ●​ Implemented digital project management tools (Notion, Asana, Trello, etc) to increase team collaboration and improve task completion rates by 80%. ●​ Produced executive-level communications, reports, and presentations used in stakeholder meetings and board reviews. ●​ Coordinated travel logistics and managed expense systems (Expensify, Concur, TripIt), reducing travel booking errors by 60% and expense report turnaround by 85%. OPTIMA RESOURCES LTD, (Remote), Canada.​ Administrative Assistant,-.​ ●​ Streamlined daily office operations and implemented scheduling workflows that improved efficiency across 5 departments. ●​ Arranged meetings, events, and travel logistics for leadership and staff, ensuring smooth execution. ●​ Prepared and distributed memos, correspondence, and official documents with precision and professionalism. ●​ Facilitated project timelines and cross-team coordination to consistently meet deadlines. ●​ Handled vendor communications, procurement tasks, and office logistics. ●​ Supported event planning and execution, from logistics to post-event reporting. ​ EDUCATION NATIONAL OPEN UNIVERSITY OF NIGERIA, Abuja, Nigeria. Bachelor of Science, Economics,-.​ ADDITIONAL INFORMATION ●​ Techniques & Knowledge: Project and Operations Management, Executive Support & Administrative Excellence, Remote Team Management and Leadership, Zapier Automation and Process Optimization, Digital Communication and Business Writing, Business and Operations Management. ●​ Technical Skills / Software: Google Workspace, Slack, Zoom, Salesforce, Hubspot CRM, Trello, Zapier, Clickup, Notion, Asana, Canva, Microsoft Office Suite, Smartsheet, Concur, Expensify, TripIt, Calendly, Outlook Calendar etc. ●​ Certifications: Career Essentials in Administrative Assistance, Executive Assistant Mastery, Public Speaking, Business Communication and Writing, Remote Team Management and Leadership, Diploma in Business Management, Basics of Business Development, Project Management, Operations Management Certifications. LANGUAGES ●​ English – Fluent. ●​ Igbo – Fluent. ●​ French – Conversational.