IGWE CHISOM JENNIFER
RIVERS HOUSE, 83, RALPH SODEINDE STREET, ABUJA FCT, NIGERIA
--LinkedIn ID: Chisom (Jennifer) Igwe
PROFESSIONAL SUMMARY:
• A highly skilled and detail-oriented accountant with five years of hands-on experience gained
from about five companies, and eager to transition into Virtual Assistance
• Proficient in financial analysis, budgeting, and business management compliance.
• Demonstrated expertise in streamlining accounting processes and enhancing efficiency.
• Strong analytical skills combined with a deep understanding of financial principles
. • A team player with excellent communication and problem-solving abilities as a customer
support advocate with three years of experience across three companies.
• Committed to upholding the highest standards of integrity and professionalism in all aspects
of work
• Recently completed courses and training in lead generation, administrative support, and
customer support advocacy.
SKILLS:
• Customer Service
• Office Administrative Management
• Telemarketing
• Sales expertise
• CRM Software Skills
• Documentation and reporting
• Excellent Software Skills- MS Word, Excel, PowerPoint, Zoom, Google Meet, et cetera •
Database Maintenance
• Meeting Scheduling
• Workflow Optimization
• Database Maintenance
WORK HISTORY:
PROJECT MANAGER - BlockFiat Crypto - (January 2025 - Present)
● Spearhead the planning, execution, and delivery of multiple crypto-related projects,
ensuring timely completion within budget.
● Collaborate with cross-functional teams, including developers, designers, and marketers,
to launch blockchain-based solutions.
● Monitor performance metrics and KPIs to ensure strategic goals are met.
● Enhance team productivity by streamlining workflows and implementing agile
methodologies.
● Manage communication between stakeholders, vendors, and internal teams to maintain
project alignment and momentum.
SALES AND LEAD GENERATOR - Business First Agency - (June 2024 - December
2024)
● Identified and engaged potential business clients using CRM tools and lead generation
strategies
● Conducted outbound calls and email campaigns, resulting in a 30% increase in qualified
leads
● Collaborated with the sales team to tailor pitches and close deals for digital service
offerings.
● Maintained and updated lead databases, tracked performance metrics, and contributed to
monthly sales growth.
● Delivered market research reports and competitor analysis to inform sales strategies.
SALES REPRESENTATIVE/LEAD GENERATOR - Pifeanyi and Sons Nigerian Limited- (2022
- present):
• Established internet presence for the company and advocated the constant use of social
media for sales and marketing of stationery and computer materials.
• Conducted 100 outbound sales calls daily to prospects, resulting in a 15% conversion rate.
• Exceeded monthly sales targets by 20%.
• Generated an increase of 25% in sales revenue within six months through effective use of
upselling and cross-selling techniques.
• Developed strategies that adopted the use of technology for intra-office affairs.
SALES EXECUTIVE/CUSTOMER SUPPORT ADVOCATE - Buiguel Exquiste Services
Limited- (2020 – 2022):
• Led the team for the marketing the production, and sales of Nigerian-made footwear. •
Directed the strategy aimed at driving the company's profitability profile.
• Designed and implemented business strategies anchored to the improvement of the brand's
visibility.
• Prepared weekly operational plan for the company and management in the sales and
distribution of stationery and school items.
VIRTUAL ASSISTANT/SALES EXECUTIVE - Amberiod Ideas Limited- (2018 – 2020): •
Managed operational and capital expense budgets and ensured adherence to strict quality
control procedures.
• Measures and implements performance appraisal of staff to have an articulated view of the
collective strengths and weaknesses of the company's human resource team.
• Development of marketing strategies to increase public awareness and customer
engagement.
• Achieved a 20% increase in sales revenue by successfully closing deals with about
twenty-five new clients within a year.
CUSTOMER SUPPORT/FRONT DESK PERSON/OFFICE ASSISTANT (NYSC) - Nigerian
Export Promotion Council- (2016 – 2017)
• Participated in sensitization programs for the promotion and export of Nigerian-made
products
. • Arranged and scrutinized documents to identify errors for prompt correction to uphold data
integrity and compliance standards.
• Guided clients on the necessary steps to register and obtain exporting licenses.
EDUCATION:
• 2015 Bachelor of Science: Accounting
• 2010 The West African Senior School Certificate
TRAINING AND CERTIFICATIONS
LinkedIn- 2024
• Lead Generation Foundation
• Customer Success Fundamentals
Digital Witch Support Community- 2024
• IT Support skills
Alx -Africa-2024
-Virtual Assistance
DigiTechEd-2024
-Project Management
-Business Analysis
Asana-2025
-Asana Workflow specialist
-Asana Foundation skills
REFEREES:
• Chidinma Igwe-• Uchechukwu Ejiofor-
