Igbali Mary Chiamaka

A results-driven professional with broad experience as a Virtual Assistant, Telemarketer, and Lead Generator, I offer a strong combination of administrative support, sales communication, and lead development skills to enhance business performance and growth.

As a Virtual Assistant, I’ve handled diverse administrative responsibilities such as managing emails and calendars, performing data entry, preparing documents, conducting research, and providing customer service. I am well-versed in using digital tools like Google Workspace, Microsoft Office Suite, Zoom, Slack, and project management software including Trello, Asana, and ClickUp. My ability to stay organized, manage multiple tasks, and maintain strict confidentiality has allowed clients to concentrate on core operations while I efficiently manage day-to-day functions. I’m quick to learn new platforms and work independently to meet deadlines with accuracy and professionalism.

In my role as a Telemarketer, I honed strong communication and persuasion skills by engaging in outbound cold and warm calls. I introduced products and services to potential customers, addressed concerns, overcame objections, and generated interest to support sales goals. I have experience using scripts, logging customer interactions, and consistently meeting or exceeding daily call targets. My understanding of effective communication—emphasizing tone, timing, and listening—has enabled me to build trust with prospects and drive conversion rates.

As a Lead Generator, I have actively contributed to building sales pipelines by identifying and qualifying leads through research, list building, and strategic outreach. I’ve worked with tools such as LinkedIn Sales Navigator, Apollo, HubSpot, and Zoho CRM to manage leads and track engagement. By analyzing customer behavior and industry trends, I’ve successfully targeted the right audiences and crafted personalized outreach campaigns. I’ve also coordinated email marketing initiatives, followed up with inbound leads, and scheduled meetings with prospects—helping sales teams close deals more efficiently.

Throughout all roles, I bring core strengths in communication, attention to detail, and problem-solving, along with a proactive and tech-savvy approach. I am deeply customer-focused, self-motivated, and driven by results. Whether supporting administrative tasks, connecting with clients by phone, or nurturing leads into opportunities, I consistently deliver value and maintain a high standard of excellence in every ass

ignment.