Ifunanya Nnenna

No 5 Court Rd Umuokwo, Ihiagwa Owerri, Imo State NNENNA IFUNANYA CHIMA Professional Summary Highly motivated and versatile Executive Virtual Assistant with a strong background in administrative support, customer service, and digital tools. Skilled in managing inboxes, scheduling, client communication, data entry, and CRM updates. Known for being dependable, tech-savvy, and proactive with excellent communication and multitasking skills. Core Skills - Calendar & Email Management - Administrative & Executive Support - Customer Service (Phone, Chat & Email) - Canva Design & Social Media Support - CRM Tools: HubSpot, Mailchimp, Trello - Data Entry & Online Research - Travel Coordination & Document Handling - Email Marketing (beginner-level) - Team Collaboration & Communication Professional Experience Executive/Virtual Assistant Freelance | Remote Jan 2022 – Present - Managed inbox and calendar for busy professionals - Performed lead generation, client research, and CRM updates - Created marketing materials and social posts using Canva - Supported email campaigns and customer outreach - Assisted with travel research, scheduling, and meeting coordination Sales Admin & Front Desk Officer Earlz Kitchen, Owerri. 2019 – 2021 - Handled customer support and resolved inquiries - Managed orders, coordinated deliveries, and tracked inventory - Maintained client records and followed up with leads - Collaborated with the team on content and promotional offers Training Project Assistant Contract Role 2023 - Supported staff training for a new establishment - Provided hands-on onboarding and admin guidance - Helped ensure smooth team communication and documentation Education HND in Office Technology and Management Federal Polytechnic Owerri,- Tools & Platforms Google Workspace Microsoft Office Canva Trello HubSpot Mailchimp Zoom Notion