Iftikhar Neelam

Resourceful and exceptional track record with 15+ years in customer service, technical support & oil and gas field. A self-motivated individual with passion for growth and knowledge. Adept in setting and meeting above expectations. Achieving productivity goals with proven ability to assimilate and rapidly utilize emerging technologies. High School Saudi Arabian International School Pakistani Sect. Quality Assurance & Client Coordinator Upwork 01/1990 – 12/1999 03/2013 – 11/2014 Worked for company based in the United States of America Al Khobar, Saudi Arabia Lahore, Pakistan Team Lead, Quality Assurance Bachelor in Information Technology Aldersgate University Responsible for the role of a Team Lead and Quality Assurance. Contact: Karen Salazar 02/2010 – 12/2014 24 Nov, 2019 WORK EXPERIENCE Schedule/Planner Saudi Aramco/Sraco (Contractor) 12/2015 – Current Abqaiq, Saudi Arabia Achievements/Tasks Responsible for Saudi Aramco's daily maintenance notifications and projects. Made sure all the processes were being adhered to Saudi Aramco's safety and maintenance standards. Assisted Materials Advisor I in reviewing parts lists/operating supplies for new equipment installed in existing facilities, usage patterns, direct charge requisitions, and other data. Initiates necessary forms to initiate cataloging and/or adjust inventory levels as required. Logo Design Logos CERTIFICATES Certificate of Appreciation (09/2018 – 09/2018) Awarded for the most outstanding performance as a Transient Advisor Planning and scheduling daily maintenance projects. Worked directly with line supervisory personnel in assigned Department and with appropriate Materials Supply personnel to resolve immediate and short-term materials acquisition problems. Awarded over 15 Security Awareness Certificates from the Saudi Aramco IT Dept. Reviewed direct charge orders to ensure acceptable substitutions from current inventory are considered and that specifications are complete and accurate. Provides a centralized control in the Department/Division for DC requisitions; provided reports and summaries of delivery status. LANGUAGES Contact: Sajid Ashraf Ahmed Certificate of Security Awareness (01/2016 – 12/2017) English Urdu Native or Bilingual Proficiency Native or Bilingual Proficiency Punjabi Full Professional Proficiency Technical Support Hewlett Packard 12/2014 – 11/2015 Company work was done remotely as they were based in Hungary Lahore, Pakistan INTERESTS Achievements/Tasks Responsible for client on boarding till the end user experience. Delivered and assisted to one of the most high ranking tech companies in the Fortune 500. Contact: Andrea Agus Design Apparel