Ifeyinwa Nneli

Ifeyinwa Nneli

$4/hr
customer service, email management.
Reply rate:
66.67%
Availability:
Full-time (40 hrs/wk)
Location:
Eti Osa, Lagos, Nigeria
Experience:
5 years
About

Reliable Virtual Assistant | Customer Support | Email & Calendar Management

As a detail-oriented and tech-savvy Virtual Assistant, I specialize in streamlining customer interactions and organizing back-office operations so you can focus on growing your business.

With proven experience in:

  • āœ… Providing friendly and timely customer support via email, chat, and ticketing platforms
  • āœ… Managing high-volume inboxes, filtering messages, responding professionally, and flagging priority items
  • āœ… Handling calendar scheduling, coordinating appointments, and reducing time conflicts

I bring excellent communication skills, strong organizational habits, and a proactive mindset to every task. Whether you're a solo entrepreneur or part of a fast-moving team, I help you stay on top of your day, keep your customers happy, and maintain a smooth, efficient workflow.

Let me help you reduce stress, boost productivity, and keep things running behind the scenes.

šŸ”¹ Tools I’m proficient in: Gmail, Outlook, Google Calendar, Calendly, Slack, Zendesk, and more.

šŸ”¹ Time zone flexibility | Confidentiality assured | Quick learner

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