NDEM IFEYINWA ANGELA
Virtual Assistant/Human Resources Generalist
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I am a results-driven Virtual Assistant and Human Resources Generalist with seven years of experience in human resources
operations, consulting management, organizational development, and team building within diverse industries. I have the
ability to collaborate strongly with senior stakeholders, effectively prioritizing activities, translating business requirements
into solutions, and achieving defined objectives.
SKILLS
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Calendar Management
Expense Reporting
Email Management
Social Media Management
Lead Generation
Travel Management
Research
Reliability
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Recruitment
Interviewing
Employee Experience
Onboarding
Training and Development
Relationship building
Maintenance planning
Profit and loss analysis
HR Software
WORK EXPERIENCE
M365Connect SIA
Human Resource Virtual Assistant
• Assist in the recruitment process from initial candidate screening to the final hiring stage
• Manage job postings, screen resumes and schedule interviews
• Maintain candidate databases and handle confidential applicant information with discretion
• Provide administrative support to the HR team including document preparation and calendar management.
DOAK Integrated Resources
Admin/HR Virtual Assistant
• Managing emails and correspondence, scheduling appointments, meetings and events.
• Creating and editing documents, presentations and spreadsheets, maintaining accurate employee records.
• Creating employee job description, posting job adverts, shortlisting candidates, conducting interviews.
• Handle the onboarding session of new employees, reference gathering and documentation.
• Handling phone calls and inquiries, drafting and responding to emails on behalf of the client, managing and organizing
communication channels.
• Applying different interview techniques to fill up roles.
• Scheduling and coordinating appointments, setting reminders for important dates and deadlines, managing clients’
calendar and ensuring it is up to date.
• Creating itineraries for business trips, making travel arrangements, including flights, accommodations, and
transportation.
• Responding to customer inquiries and providing support, managing customer relationships and addressing concerns.
• Conducting internet research for various topics, compiling information and preparing reports.
• Coordinating and managing projects, keeping track of project timelines and milestones.
• Reviewing and editing documents for clarity and correctness, ensuring that written materials meet established
standards.
Human Resources / Office Manager
Gofa & Associates Nigeria Limited
• Manage day-to-day administrative processes in the office and supervise a team of over 7 admin personnel.
• Improved retention rate by 50% by implementing employee retention programs
• Liaise with Finance and Accounts for the prompt payment of utility bills, maintenance bills, etc.
• Administrating petty cash, collation, and proper filing of payment receipt(s)
• Provide advice to Executive Management on HR-related matters regarding business growth and profitability.
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Liaise with hiring managers on recruitment needs and
Carry out background checks for new hires to affirm the right profile.
Improved employee productivity by 70% with quality training and development/capability-building programs.
Design learning programs both off-the-job and on-the-job training to build employees' capacity to meet both core and
job competency.
• Ensure compliance with labor legislation including Contributory Pension Plan (amended), Group Life Assurance, Health
Insurance, and Employee Compensation Acts
• Comply with state and federal statutory procedures/laws on Health and Safety
Business Development Officer
Cornucopia Consulting
• Participated in all strategy sessions to identify clients and prospect sale opportunities.
• Ensured projects were completed as scheduled, within budget, and attain marketing objectives.
• Involved in strategic conceptualization as well as tactical implementation.
• Conducted recruitment and selection exercises.
• Handled employee onboarding sessions.
• Led overall direction, coordination, and evaluation of department functions.
• Managed and motivated high-performing teams for successful KPI attainment.
• Resolved complex customer issues and needs.
Trainer
Centrifuge Information Technology
• Organized two official training courses for staff on the topic ‘Managing Change for a Better Service Delivery in the
Workplace.'
• Successfully delivered lectures at the same training
• Analyzed training needs to determine learning styles and skills shortages.
• Delivered instruction across various topics, integrating audio-visual presentations and training materials.
Operations Manager
Peculiar Ventures
• Successfully recovered 95% of the outstanding payments in the organization
• Increased the clientele base of the organization by 70%
• Analyzed operations data to identify process gaps and successfully implement change.
• Aided senior leadership by recommending corrective actions and improvements to company operations.
• Supervised daily operations, acting as a point of contact for any queries or obstacles.
• Worked constructively with sales team generating new business opportunities and supporting company growth.
• Liaised with management to align daily operations with overarching priorities.
EDUCATION
Master of Science: Business Administration
Nnamdi Azikiwe University - Nigeria
Bachelor of Science: Business Administration
Madonna University - Nigeria
CERTIFICATIONS
• Graduate Member, Nigerian Institute of Management (NIM) 2012
• Diploma in Computer Studies, Gods Favour Computer Institute 2013
• Diploma in Workplace Safety and Health 2019 Administrative Support 2
• Must Have Skills (Training) for Virtual Assistants (Udemy)
#HRJ#d151f5d2-71f8-4bc2-bd78-0f4f8da0f80a#
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