Ifeoma Onyekwelu

ONYEKWELU, IFEOMA EVELYN Unity Estate Jaba, Kano Nigeria.--. A seasoned administrative assistant and real estate lead generator who is a self starter, proactive, reliable and committed to carrying out tasks with total allegiance. With over six years of experience as an Administrative assistant, Customer service representative and Lead generator, I have been able to acquire and hone various skills such as: customer relationship management administrative support services lead generation cold calling telemarketing proofreading project management data entry executive assistance email communication appointment scheduling great typing skills. I am proficient in the use of Microsoft office suite applications, communication and project management tools such as Slack, Zendesk, Zoom, Click-up, Trello and Asana. I am eager to learn about new tools, products and services to help me provide the best possible services to customers. I possess excellent communication skills, good interpersonal relationship, great learning speed and the ability to work with minimal supervision. I'd love to grow with you and your business. I look forward to hearing from you. WORK HISTORY Upwork March 2022 till date Virtual Assistant Cheryl Homes March 2021 -Feb 2022 Telemarketer/Lead generator Generated leads and cold calling home owners in Kano to source for houses for clients. North Point Travels and Tour Feb 2015 - Nov 2020 Customer service representative/ Administrative officer Celine StarTravels, Lagos Office Assistant Dec 2013 - Oct 2014. Updating paperwork, maintaining documents and word processing Greeting clients and visitors as needed Helping organize and maintain office areas Mattson Creations and Photography, Lagos Aug 2012- Nov 2013 Finance/Administrative Officer Managing inventory and maintaining company records. Handling budget, office reporting and invoicing Providing customer service. EDUCATION M.Sc. Medical Microbiology 2017 til date (Federal University of Agriculture, Makurdi). B.Sc. Microbiology 2010 (University of Jos) West African Senior Secondary Certificate Examination 2005 (St. Louis College, Jos) First School Leaving Certificate 2000 (St. Paul’s Private School, Jos) SKILLS, ACHIEVEMENT, QUALIFICATIONS Planning and Organization: Extremely organized, innovative, good learning speed, ability to work in a challenging environment. ICT: Proficient in the use of Microsoft Office Suite Applications, Office computer peripherals and the internet. Communication: Good interpersonal relationship, team spirit, good communication skill, excellent rapport with people of all ages. Certified in Journalism and Administration. CERTIFICATIONS Fundamentals of Digital Marketing - IIDE (June 2022) Fundamentals of Customer Service - Cousera (May 2022) Remote Work Foundations - Cousera (May 2022) Google Digital Skills for Africa - Google (April 2021) Learning to Lead for first time Managers at Industrial Training Fund (28th to 30th September, 2017). The Next Economy training on Employability and entrepreneurship A Dutch government sponsored program (January to May, 2017). REFEREES Dr. Egbere Otumala John Senior Lecturer/Head of Department, Microbiology department, University of Jos. -). Dr. Hashimu Zakari Senior Lecturer, Department of Microbiology, University