Ifeoma Melissa Ezeoranu

I E IFEOMA MELISSA EZEORANU Personal Summary Professional Virtual Assistant with over 2 years of experience managing daily administrative support tasks and operations in the - Lagos Nigeria sales industry and healthcare facility. I am a well-organized quick learner, committed to delivering high-quality results to drive team success and contribute to organizational growth. Websites, Portfolios, Profiles ● linkedin.com/in/melissa-ezeoranu/ Relevant Experience Secretary - NYSC Community Service 11/2024 - Current ● Prepared meeting agendas and documented minutes. ● Tracked community expenses and ensured budget compliance. Chivick Foundation Hospital and Diagnostic Center - Remote Research Assistant/Secretary 09/2024 - Current ● Conducted data collection, research, and administrative documentation. ● Scheduled appointments, handled calls, and organized files for the research team. Core Competencies/Skills ● Email & Calendar Management ● Customer Support (Phone, Email, Chat) ● Customer Retention ● Internet Research & Data Entry ● Proficiency in Microsoft Office & Google Workspace ● Social Media Management ● Copywriting ● Communication & Team Work Alca Concepts - Virtual Administrative Assistant 02/2023 - 06/2024 ● Time Management & Multitasking ● Managed customer inquiries and maintained accurate inventory ● Organization and Travel Management records. ● Handled data entry and updated spreadsheets for inventory and financial tracking. ● Provided administrative support and assisted with basic ● Project Management ● Adaptability bookkeeping tasks. Education University Group Project - Project Team Member - Expense Tracking & Budgeting 02/2023 - 06/2023 ● Collaborated with peers to manage and monitor project expenses, ensuring adherence to the budget. ● Contributed to cost-effective project management through efficient expense control. 01/2024 University of Nigeria Nsukka B.Sc: Animal Science Certifications And Courses ● Virtual Assistant Certificate, ALX Africa - Virtual course, 2024. ● Customer Service Specialist, Excelerate, 2025.